If you or someone in your household requires powered medical equipment, you may be eligible for Medical Baseline financial assistance. This program provides an additional 16.5 kWh per day to your normal baseline allocation. The program brochure and application are available below in other languages.
To be eligible, you or someone who lives with you full-time must require the use of a medical device.
The program also accepts paraplegics, hemiplegics, quadriplegics, multiple sclerosis or scleroderma patients, individuals who require air conditioning, and people with life-threatening illnesses or compromised immune systems.
If you or someone in your home qualifies, call us at 1-800-655-4555 while you complete the application process, we’ll note on your account that there is a resident at your address who uses a qualifying medical device.
- Print the Medical Baseline Application and fill out Part 1.
- Have a Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) fill out Part 2.
- Mail the completed application to:
Southern California Edison Company
Medical Baseline Department
P.O. Box 9527
Azusa, CA 91702-9954
If a doctor certifies the medical condition is permanent, the customer must complete Part 1 of the application every two years to re-certify.
If a doctor certifies the medical condition is not permanent, the customer must complete Part 1 every year, and a doctor must submit Part 2 every two years.
If the California Independent System Operator (CAISO) declares a rare Stage 3 Emergency and enacts rotating outages, we will automatically contact Medical Baseline customers with a pre-recorded telephone message. We may only receive a 10-minute warning, so customers may not hear about the outage before it occurs.
To update your contact information or cancel your notifications, please call us at 1-800-655-4555. For TTY service, please call 1-800-352-8580.
- Work with the hospital or medical company that supplied your life-support device to develop a back-up plan. They may offer special services during an emergency.
- Contact your local fire department to see if they keep a list of customers with special medical needs.
- Keep emergency phone numbers handy, including your doctor and medical equipment company.
- Create a plan for leaving your home in the event of a lengthy outage and share this plan with you family and friends.
- Keep a fully-charged cell phone or spare battery pack on hand.
- For more emergency plan tips, please visit www.redcross.org.