Your CARE/FERA discount will remain active until the due date specified on your CARE/FERA verification letter or email. If we determine that you are ineligible, your discount will be suspended. Your discount may also be suspended if you submit incomplete verification documents, ask us to cancel your enrollment, or if we receive your documents after the due date.

While we don't require you to submit proof of eligibility when you initially apply, at any time during your enrollment you may be selected to participate in the CARE/FERA verification process. This is to ensure that those benefiting from the CARE/FERA discount meet program eligibility criteria.

To be eligible for the low tier rate, your household’s income cannot exceed 100% Federal Poverty Guidelines (FPL). As an example, for household income generated from wages, salaries or tips you may provide either: (a) Copy of most recent pay stub(s), OR (b) First page of most recent IRS 1040 tax returns. If your income is from Pension, Social Security, Disability, Workers Compensation, Unemployment benefits or VA benefits you can provide a copy of (c) award letter, most recent check stubs or most recent bank statement (if direct deposit).

Listed below are all acceptable forms of income documentation, please provide all income documentation types that are included in your total household income

To be eligible to participate in the PIPP pilot, a customer cannot be enrolled in another pilot.

If a participating PIPP pilot customer moves within SCE’s or a participating CCA’s service areas and re-establishes service at the new location within 30 days of terminating service at the previous location, SCE will automatically transfer the customer’s PIPP pilot enrollment status to their new location.

If the customer does not re-establish service at the new location within 30 days, or if the customer moves outside of SCE or a participating CCA’s service area, the customer will be removed from PIPP.

If a customer is removed from CARE, the customer will also be removed from PIPP.

Customers are allowed to be enrolled in both AMP and PIPP at the same time.

If you are on an existing payment arrangement, you will still be required to pay the agreed monthly amount in addition to your monthly bill.

Yes, provided all other eligibility requirements are met.

Customers can participate in PIPP as long as their CCA is participating in the pilot. The following CCAs in the SCE service area are participating in the PIPP Pilot:

• Clean Power Alliance (CPA)
• Apple Valley Choice Energy (AVCE)
• Lancaster Choice Energy (LCE)
• Pico Rivera Innovative Municipal Energy (PRIME)
• Pomona Choice Energy (PCE)
• Rancho Mirage Energy Authority (RMEA)
• San Jacinto Power (SJPO)
• Central Coast Community Energy (CCCE)

If a participating PIPP customer is subsequently enrolled into CCA service by a non-participating CCA, the customer will be removed from the PIPP pilot.