Energy management gateways can receive energy-related information, such as near real-time kilowatt hours (kWh) and kilowatt demand (kW), energy pricing and cost information, text messages from the smart meter, as well as notifications to automatically reduce energy usage in your home or business (only when enrolled in an SCE program). Some gateways act as a bridge between the SCE smart meter and other connected devices in your home or business, while others may display information on the manufacturer’s website for viewing. Device capabilities vary depending on the manufacturer and model.

An energy information USB dongle is similar to a “flash drive” except a ZigBee enabled device can communicate wirelessly with other devices. You can connect a USB dongle with your PC to view energy usage in kilowatt hours (kWh) and kilowatt demand (kW), energy pricing and cost information, as well as receive text messages from us. Device capabilities vary depending on the manufacturer and model.

An energy information display can enable the user to view energy related information such as near real-time energy usage in kilowatt hours (kWh) and kilowatt demand (kW), energy pricing and cost information, as well as receive text messages from us. Device capabilities vary depending on the manufacturer and models.

ZigBee-enabled devices communicate using an efficient, wireless network standard. The technology is similar to Bluetooth, only simpler and less expensive. ZigBee-enabled devices have long battery lives and secure networking. They communicate by sending short-range wireless data to other network devices.

There are several types of devices on the market today. These include energy information displays, USB dongles, gateways, smart thermostats, and smart appliances. To successfully connect with the SCE smart meter, your device must support ZigBee communications and be Smart Energy Profile 1.0 or 1.1 certified.

Your connected network devices can communicate with each other and share information over the internet, Wi-Fi, Z-Wave, and ZigBee. Your network can also enable the SCE smart meter to communicate with registered ZigBee Smart Energy Profile 1.0/1.1 devices to deliver energy usage information in near-real-time.

A home and business area network connects the various digital devices within a home or business. These digital devices may include: Energy Information Displays, Smart Thermostats, Computers, Digital Media Players, Televisions, Home Security Systems, “Smart" appliances (such as refrigerators dishwashers, and clothes dryers) and more.

When making a request, you will need to specify the relationship category for the request. You may submit two personal information report requests per category within a 12-month period. In other words, you can submit two requests as a customer and two requests as an employee within a 12-month period.

For Customers and Non-Customers: Please contact Customer Support at 1-800-655-4555. You may also update your information online by logging into your SCE.com My Account and selecting “Update Your Profile.” 

 For Employees: Please contact Human Resources at EIC at 1-800-500-4723, Option 3.  

For Customers: To request information under CCPA as an Authorized Agent, complete the form at this link. If you have a Power of Attorney document and would like to place a request under CCPA, please send your Power of Attorney Document to CCPA@sce.com. SCE may deny a request from agents who do not verify their own identity or submit proof that they have been authorized by the data subject. Such requirements, however, will not apply where you have provided the authorized agent with power of attorney under Cal. Prob. Code Sections 4000 to 4465.

For Employees and Non-Customers: An Authorized Agent or Power of Attorney/Conservatorship may send the request to infocntr@sce.com.

SCE may deny a request from agents who do not verify their own identity or submit proof that they have been authorized by the data subject.