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We have a special billing program for you if you have or are considering solar and other clean energy generation at home or business: the Net Energy Metering (NEM 2.0) program. Simply put, the energy you produce, minus the energy you consume, equals net energy. We’ll deduct the energy you export to the grid at times when generation exceeds on-site demand from your bill, and you may even earn surplus credits for the energy you produce. But remember, even with solar, you have to be connected to the grid for the times the sun isn’t shining.
As of July 1, 2017, we have transitioned to the NEM 2.0 program. Most of the program details haven’t changed, but there are a few key differences to the program requirements and application fees you’ll want to get familiar with if you plan on participating in NEM 2.0. One requirement customers should be aware of is you must take service on a Time-of-Use rate..
We experienced an issue updating some accounts to bill as NEM, which resulted in energy credits not being calculated to-date. If you've been impacted, you should be receiving an email and / or letter in November 2019 with additional details. Below are some answers to some common questions about the issue.