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How do I dispute charges transferred to my bill?
 

If you wish to dispute charges transferred from another account, please provide at least two (2) of the below items:

  • Other utility bills (gas, water, or phone)
  • Deed of trust or bank statement
  • Rental or lease agreement
  • Identity theft police report
  • In matters of divorce or legal separation, provide final divorce decree and proof of residency during the time in question

You can upload the documents to our Document Upload Portal: sce.com/docupload.

or via U.S. Mail at:

Southern California Edison
Fraud/TCB Dispute
P.O. Box 6109
Covina, CA 91722

Processing may take up to 30 days from the date all documents are received and we will provide you the results of our analysis via U.S. Mail. Please note, you may receive additional statements due to the true up activities for your account.

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Related Questions
  • How do I change my start or stop date?
  • Can I request a specific date to start or stop service?
  • How do I cancel a service request once it's been submitted?
  • How is the amount of the deposit determined for starting service?
  • What if I can't find my confirmation number after I submit my request?
  • ¿Cómo puedo evitar pagar un depósito?
  • How can I get help with completing my start/stop service request?
  • How do I know if SCE is my utility?
  • How do I submit multiple turn on/turn off requests? (7+ properties)
  • How do I submit verification documents to complete my request to start service?
  • I have a service request to submit for both my home and business. Can I do both at the same time?
  • I live on Catalina Island. Can I submit my service request using the Move Center?
  • When will I receive my deposit refund after turning off service?
  • When will I receive Account Number?
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