SCE.com Scheduled Maintenance
A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

Are there any customers who are ineligible for Net Surplus Compensation?

Submitted by kalashreekalpana.das on
Priority
17
FAQ Answer

Yes. The following customers are ineligible for Net Surplus Compensation:

  • Direct Access (DA) customers
  • Community Choice Aggregation (CCA) customers
  • Bio-Gas (BG-NEM) and Fuel Cell (FC-NEM) customers
  • Customers on a NEM-Aggregation arrangement 
Smartling languages
0

Why is the NSC amount different than the credit on billing statement?

Submitted by kalashreekalpana.das on
Priority
13
FAQ Answer

The credit amount indicated on your bill is calculated using the full retail rate for energy used on-site. This rate includes generation, transmission, distribution, and funding for public programs. Under NSC, SCE pays you the market rate, comparable to what we pay other energy producers, as required by California Assembly Bill 920.

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0

Do energy storage customers receive NEM credits for storage exports that are sent back to the power grid?

Submitted by kalashreekalpana.das on
Priority
6
FAQ Answer

Yes. However, for systems that are less than 10 kW and do not have a Net Generation Output Meter (NGOM), NEM credits are capped in accordance with the NEM Paired Storage estimation methodology, as described in the NEM Successor Tariff.

For systems over 10 kW, a NGOM, or other power control option, will be required to meter the generation of the system and properly identify any energy exported to the grid specifically from the battery component. No credits are granted for exports that exceed the recorded generation from the renewable system.

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0

I want to cancel my NEM application. How should I do that?

Submitted by kalashreekalpana.das on
Priority
9
FAQ Answer

To cancel your NEM application, please reach out to your contractor or installer and ask them to withdraw your application. When that is done, we will send you and/or your contractor an email confirmation.

If you attempt to reach out to your contractor or installer and they do not reply, you have the option to send a withdrawal request to customer.generation@sce.com.

If you are self-installing your system, please visit the NEM 2.0 Online Application System to withdraw your application.

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0

How do I track my NEM application status?

Submitted by kalashreekalpana.das on
Priority
8
FAQ Answer

When status updates are available for your application, our NEM 2.0 Online Application System will send you and/or your contractor an email, including details. If you would like even more information about your application status, please reach out to your contractor or installer for assistance. They have direct access to your application, and they are responsible for completing any additional requirements.

If you are self-installing your system, please visit the NEM 2.0 Online Application System for updates on your application status.

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0