Southern California Edison’s (SCE) privacy notices emphasize our commitment to protecting personal information and how SCE collects, uses, shares, and stores personal data, including energy usage information. The notices comply with the California Consumer Privacy Act (CCPA) and provide details on user rights, such as the right to know, delete, and correct personal information. SCE also highlights their cybersecurity measures and the importance of educating employees about privacy rights. Users can contact SCE for more information or to address privacy concerns

Southern California Edison’s (SCE) website outlines the terms and conditions for using their online services, including My Account, Online Billing, Online Payment, and Direct Payment. Customers must register and keep their passwords confidential. SCE provides 24/7 access to these services but is not liable for any interruptions. Users are responsible for timely bill payments to avoid late fees or service disconnection. SCE reserves the right to modify terms and conditions and can terminate services without notice.

Southern California Edison’s (SCE) Marketing Messaging & Alerts SMS program allows users to receive up to four messages per month by texting JOIN to 64914, with options to opt-out by texting STOP. The program respects user privacy and does not affect participation in other SCE programs. For assistance, users can text HELP, email SCE, or call their support number. The page also provides links to other SCE services, such as bill payment, outage reporting, and energy rebates.

Southern California Edison’s (SCE) Income Qualified Programs, including the California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA), offer discounted rates to eligible households based on size and income. Participants must provide accurate information, recertify eligibility every two years, and may be required to verify income. The programs prohibit discounts for multiple residences or home-based businesses.

The Southern California Edison (SCE) Customer Data Access Terms and Conditions allow customers to authorize SCE to share their billing, meter, usage, and program participation data with a designated third party. Customers must ensure the third party safeguards their data. SCE is not liable for unauthorized use or actions taken by the third party. Customers can revoke authorization at any time, and the terms may be updated periodically. The agreement also outlines specific data elements that can be shared and actions the third party can take on behalf of the customer.

The Southern California Edison (SCE) Energy Savings Assistance (ESA) Program Terms and Conditions outline the eligibility, responsibilities, and procedures for customers participating in the program. SCE may modify or discontinue the program at any time, and it is funded by California utility customers under the California Public Utilities Commission’s oversight. Licensed contractors perform the work, and customers must provide accurate household and income information.

The Southern California Edison (SCE) Home and Business Area Network Device Registration Terms and Conditions outline the process for customers to register their devices with SCE’s smart meters. SCE will attempt to register devices but cannot guarantee success due to various factors. SCE is not responsible for troubleshooting or technical support for customer devices or networks. Customers are responsible for the security of their data if shared with third parties.

The Southern California Edison (SCE) Budget Assistant Terms & Conditions outline the program’s details for enrolled customers. The Budget Assistant provides routine notifications of estimated energy costs based on individual usage profiles, delivered via one of three methods (e.g., text message, email). These estimates exclude taxes, surcharges, and credits, and may differ from actual bills. Customers are responsible for ensuring SCE has accurate contact information. The program is funded by SCE’s ratepayers and administered under the California Public Utilities Commission.

The page outlines the terms and conditions for Southern California Edison’s (SCE) Automated Benchmarking Service. This service allows building owners or their authorized representatives to upload and manage their building’s aggregated energy usage data through the EPA’s Portfolio Manager. Users must provide accurate information, maintain confidentiality, and notify SCE of any ownership changes. The service is free, but SCE reserves the right to modify or terminate it at any time.

The SCE.com Website Terms of Use state that the website is intended for non-commercial personal or internal business use, with specific terms for certain content. SCE can modify or terminate the website and user access at any time. All content is protected by intellectual property laws, and users cannot reproduce or distribute it without permission. Only designated content can be downloaded for personal use, and automated content access is prohibited. SCE is not responsible for third-party content or links.