SEP Terms & Conditions, & Disclaimer
The Southern California Edison (SCE) Smart Energy Program offers residential customers with Wi-Fi-enabled smart thermostats the opportunity to participate in energy-saving events.
Residential Rate Analysis Terms and Conditions
The Residential Rate Analysis Terms & Conditions is for various services, including outage alerts, automated benchmarking, and energy savings programs. It details the consent required for receiving outage alerts via email, text, or voice messages, and the responsibilities of users regarding data charges. The page also provides links to other SCE services, such as bill payment, service management, and rebate programs, along with information about SCE’s privacy policies and contact details for customer support.
My Account Online Services Terms & Conditions
My Account Online Services Terms & Conditions for using their online My Account service. It covers eligibility requirements, password security, service availability, and the absence of fees for using the service. Users are responsible for keeping their passwords confidential and ensuring their contact information is up to date. The service is designed to be available 24/7, but SCE is not liable for any downtime. Users can cancel the service at any time, and SCE can also terminate access without notice.
Outage Alerts Terms & Conditions
SCE's Outage Alerts Terms & Conditions for various services, including outage alerts, automated benchmarking, and energy savings programs. It details the consent required for receiving outage alerts via email, text, or voice messages, and the responsibilities of users regarding data charges. The page also provides links to other SCE services, such as bill payment, service management, and rebate programs, along with information about SCE’s privacy policies and contact details for customer support.
Submit Claim Online
You may file your claim entirely online. You will be prompted through a 4-step process and can upload images and files to support or document your claim. Please have all documentation ready before you begin.
Digital Millennium Copyright Act Process
Southern California Edison’s (SCE) Digital Millennium Copyright Act (DMCA) Process outlines the procedures for handling copyright infringement claims on the site. It includes steps for submitting a DMCA Complaint Notice, which must contain specific information and statements under penalty of perjury. SCE will review and act on valid notices, removing infringing material and notifying the posting party. If a counter-notification is received, SCE will replace the material unless the copyright owner takes legal action.