Assistance Center

Assistance Center

Assistance Center

Our thoughts are with the communities that have been impacted by the recent wildfires. The Assistance Center provides timely and accurate wildfire status and updates when new information is available as well as access to wildfire safety resources and agency contacts. 

If you are impacted by a recent wildfire (or other major disaster), please submit your information here.

Location: Fresno County, Imperial County, Inyo County, Kern County, Los Angeles County, Orange County, Riverside County, San Bernardino County, San Diego County, Tulare County, and Ventura County 

Started: 08/19/23

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Location: Ventura County 

Started: 12/21/23

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No

Location: Los Angeles County

Start Date: 01/10/24

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No

Location: Los Angeles County, Orange County, Riverside County, San Bernardino County, Santa Barbara County, Ventura County

Start Date: 02/03/24

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No

Location: Kern County

Started: 07/24/24

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No

Location: Rancho Palos Verdes

Start Date: 8/29/24 

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No

Location: San Bernardino County 

Start Date: 9/5/24

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No

Location: Los Angeles County and San Bernardino County 

Start Date: 9/8/24

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No

Location: Orange County and Riverside County 

Start Date: 9/9/24

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Disaster Support

Learn about payment arrangements and other available consumer protections.

Learn More >

Customer Care Resources

Learn more about wildfire disaster assistance available to customers impacted by recent wildfires.

Download our Information Sheet

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Additional Resources

  • redcross.org - American Red Cross disaster assistance website
  • fire.ca.gov - Official website for the California Department of Forestry and Fire Protection
  • readyforwildfire.org - CAL FIRE's wildfire preparedness website
  • caloes.ca.gov - California Governor's Office of Emergency Services website
  • ready.gov - Disaster preparedness information from the U.S. Department of Homeland Security