Assistance Center
Our thoughts are with the communities that have been impacted by the recent wildfires. The Assistance Center provides timely and accurate wildfire status and updates when new information is available as well as access to wildfire safety resources and agency contacts.
If you are impacted by a recent wildfire (or other major disaster), please submit your information here.
Location: Northwest of Refugio Canyon near Hwy 101 along the Gaviota Coast (34.553, -120.136)
Started: 10/11/21 @ 2:30 PM
Agencies: Unified Command Santa Barbara County Fire and Los Padres National Forest
Cal Fire: Link to Cal Fire
InciWeb: Link to InciWeb
Evacuations: All Evacuation Orders have been lifted for the Alisal Fire
Location: Fairview Avenue and Bautista Canyon Road, near Hemet (33.717062, -116.893227)
Started: 09/05/22 4:00 PM
Agencies: Hemet Fire Department, Riverside Emergency Management Department, California Department of Corrections and Rehabilitation, SERT, American Red Cross, Riverside County Fire Department, Riverside Department of Animal Services, Cahuilla Fire.
Cal Fire: Link to Cal Fire
InciWeb: Link to InciWeb
Evacuations: All Evacuation Orders have been lifted for the Fairview Fire
Location: I5 and Lake Hughes Road, near Castaic [34.5255, -118.6479]
Started: 08/31/22 12:01 PM
Agencies: Los Angeles County Fire Department
Cal Fire: Link to Cal Fire
Evacuations:
All Evacuation Orders have been lifted for the Route Fire
Location: Imperial County, Inyo County, Los Angeles County, Riverside County, San Bernardino County.
Started: 09/09/22
Location: Los Angeles County, Orange County, Riverside, and San Bernardino County.
Started: 01/04/23 12:01 PM
Location: Amador County, Kern County, Los Angeles County, Madera County, Mariposa County, Mono County, Nevada County, San Bernardino County, San Luis Obispo County, Santa Barbara County, Sierra County, Sonoma County and Tulare County
Started: 03/01/23 12:01 PM

Disaster Support
Learn about payment arrangements and other available consumer protections.

Customer Care Resources
Learn more about wildfire disaster assistance available to customers impacted by recent wildfires.
Additional Resources
- redcross.org - American Red Cross disaster assistance website
- fire.ca.gov - Official website for the California Department of Forestry and Fire Protection
- readyforwildfire.org - CAL FIRE's wildfire preparedness website
- caloes.ca.gov - California Governor's Office of Emergency Services website
- ready.gov - Disaster preparedness information from the U.S. Department of Homeland Security