Correction to SCE Public Participation Hearings (PPHs) Venue Information in Long Beach
You may have previously seen a notice in your bill that Public Participation Hearings (PPHs) were occurring in the 2025 General Rate Case for Southern California Edison (SCE).  This is a proceeding before the California Public Utilities Commission and is referred to by case number A.23-05-010.  The information contained in the notice is correct, except the notice incorrectly stated that the date for the in-person PPHs in Long Beach is March 20, 2024.  The correct date for those in-person PPHs is April 10, 2024.

The corrected information for the in-person PPHs in Long Beach is as follows: 

Date: Wednesday, April 10, 2024 
Time: 2:00 p.m. and 6:00 p.m.
Location: Recreation Park Community Center, 4900 E. 7th St., Long Beach, CA 90804. 

For complete information regarding the Public Participation Hearings, click here.

災難支援

聯絡我們

發生重大災難時,SCE 有一個專屬用戶支援團隊可幫助受影響的用戶。若您已受災難影響,SCE 可提供幫助:在週一至週五早晨 7 點到晚上 7 點或週六上午 8 點到下午 5 點致電 1-800-250-7339 聯絡我們。

有關受重大災難影響的用戶的支援

在 SCE,我們將與受重大災難影響的用戶合作,根據需要提供付款安排、協助在臨時地點建立服務、確保符合收入資格的用戶收到必要的支援資訊并成立專屬服務規劃團隊來加速重建,從而幫助用戶順利度過災後恢復。下面是需要考慮的一些額外項目:

有關符合收入資格用戶的支援

在發生重大災難時,為了幫助可能受影響的加州能源優惠計畫 (CARE) 用戶,我們會凍結所有收入確認。另外,將取消受影響區域用戶的任何未完成確認。有關如何獲得 CARE 資格的資訊,請致電1-800-251-3311

此外,能源補助基金 (EAF)致力於提供重要支援,幫助最需要幫助的用戶支付電費。請按一下此鏈接,瞭解更多相關資訊。

我們的專屬支援人員在此幫助用戶克服災難帶來的艱難影響。我們期望幫助那些受影響的人。

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Support for Net Energy Metering (NEM) Customers

If you are a Residential NEM customer that has been impacted by a major disaster, for which a state of emergency has been declared, and you decide to rebuild your NEM system, it may be possible for you to remain on your original NEM tariff and have application fees waived if you meet these requirements:

  • You notify us of your intent to rebuild within 2 years from the date the major disaster occurred; AND
  • You complete your NEM system rebuild and submit a new NEM application within 4 years from the date the major disaster occurred.

To notify us of your intent to rebuild your NEM system, please complete this Disaster Support Form.

If you have additional questions, please contact us at: nem@sce.com.

其他資源

  • redcross.org - 美國紅十字會災難援助網站
  • caloes.ca.gov - 加州州長緊急服務辦公室網站
  • ready.gov - 美國國土安全部提供的災難應對資訊
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其他資源