發生重大災難時，SCE 有一個專屬用戶支援團隊可幫助受影響的用戶。若您已受災難影響，SCE 可提供幫助：在週一至週五早晨 6 點到晚上 9 點或週六上午 8 點到下午 5 點致電 1-800-250-7339 聯絡我們。
If you are a Residential NEM customer that has been impacted by a major disaster, for which a state of emergency has been declared, and you decide to rebuild your NEM system, it may be possible for you to remain on your original NEM tariff and have application fees waived if you meet these requirements:
- You notify us of your intent to rebuild within 2 years from the date the major disaster occurred; AND
- You complete your NEM system rebuild and submit a new NEM application within 4 years from the date the major disaster occurred.
To notify us of your intent to rebuild your NEM system, please complete this Disaster Support Form.
If you have additional questions, please contact us at: email@example.com.