Wildfire Assistance
If you are impacted by a recent wildfire and in need of assistance, please visit our Disaster Support page. For timely and accurate wildfire status updates and safety resources, please visit the Assistance Center page.
Phản ứng với COVID-19 của chúng tôi
Chúng tôi đã có một số thay đổi do COVID-19, bao gồm tạm dừng cắt dịch vụ vì không trả hóa đơn cho khách hàng cư dân và doanh nghiệp nhỏ, và chỉ tiếp tục công việc nào quan trọng cần thiết để bảo vệ an toàn công cộng và giảm nguy cơ cháy rừng. Tìm hiểu thêm tại đây. Nếu quý vị mới bị mất việc làm, ngay cả khi quý vị đang nhận trợ cấp thất nghiệp, quý vị cũng có thể đủ điều kiện được hưởng giảm giá năng lượng qua các chương trình CARE hoặc FERA của chúng tôi.

Online Request Forms

PSPS CLAIMS UPDATE: SCE will pay qualified spoilage claims for food and medicine to eligible customers. More information is available at SCE.com/claims

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Our online support request forms make it easy and convenient to get things done quickly. Whether you’re a residential customer or a business customer, you can refer to any number of the below links to address your needs easily and promptly.

Request Support

Our online support forms make it easy and convenient for you to get things done quickly.

If you need to request any of the services below, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.

  • Duplicate Bill
  • Letter of Residency
  • Letter of Credit
  • Service Tree Trimming
  • Temporary Power Service Request
  • Update Account Information

Submit A Claim

To submit a claim, gather all supporting documentation. Please retain the original paperwork. You can submit your claim online, and upload supporting images and files. Or submit a claim form by email, fax or U.S. mail. Complete a claim form and return it to us with all supporting documentation. If submitting by email, please attach all applicable supporting images or files in addition to your completed form. If submitting by fax, please include your name or business name, service account number, and contact information on all documents.

Three SCE service men in hard hats fixing a pole

Service Guarantee Program

Different people have different needs. That’s why we are as committed to providing exceptional service as we are to providing power. Our Service Guarantee Program page provides a list of service guarantees we have implemented that demonstrate our commitment to our customers.

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