We will continue to bill your account under your current NEM rate plan until your 20-year legacy period expires, or until your account becomes ineligible to remain on your current NEM rate plan (whichever comes first). We will then automatically transfer your account to the new Solar Billing Plan.

If you submitted your application and all required documents, free of any major deficiencies, by 11:59 p.m. PST on April 14, 2023, you made the deadline, and you are eligible for NEM 2.0.

If we received your application by the deadline, we sent you and/or your contractor a confirmation email letting you know we received it.

If you missed the deadline, you would not have an opportunity to apply for NEM 2.0. However, you can apply for SCE’s Solar Billing Plan, a new program available to customers who install eligible renewable generating systems, such as solar or wind.

1. Applications submitted before the April 14, 2023 deadline will continue to be reviewed for NEM 2.0 eligibility. We will review your application to confirm it has all the correct information and required documents.
2. If your application has all the correct information and required documents, your project will be eligible for NEM 2.0 until April 14, 2026. 
3. If we find an issue with your application, such as incorrect information or missing documents, we will send a notification email to you and/or your contractor with instructions for correcting your application.  
4. Once your project receives final approval, we will issue your Permission to Operate, which will authorize you to operate your solar generating system. 
5. Within a few billing cycles, we will enroll your account in NEM 2.0 and set it up for NEM billing.

If you received an email notification of a deficiency in your application, it means something was missing or incorrect. This may include (but is not limited to) inaccurate account information, missing documentation, or inconsistencies between the application and required documentation. The email notification you received included a list of issues to resolve to correct your application.

After your application is corrected, we may require additional documents. For example, if you have an energy storage project with an A/C disconnect, we may ask you to provide a Plot Plan document before we can issue your Permission to Operate.

Yes. If your application has incorrect information or is missing required documents, we send an email notification to you and/or your contractor. If it is a minor issue, you will still be eligible for NEM 2.0, and we will send you instructions and options for correcting your application.

We received a large volume of applications, so the review process may take more than 30 business days. After the review is complete, if your application is a simple, standard interconnection request and it has all the correct information and required documents, you may receive your Permission to Operate within a few business days. However, if your application is a more complex interconnection request, it will take more time to process and conduct an additional technical and engineering review.

When status updates are available for your application, our NEM 2.0 Online Application System will send you and/or your contractor an email, including details. If you would like even more information about your application status, please reach out to your contractor or installer for assistance. They have direct access to your application, and they are responsible for completing any additional requirements.

If you are self-installing your system, please visit the NEM 2.0 Online Application System for updates on your application status.

To cancel your NEM application, please reach out to your contractor or installer and ask them to withdraw your application. When that is done, we will send you and/or your contractor an email confirmation.

If you attempt to reach out to your contractor or installer and they do not reply, you have the option to send a withdrawal request to Customer.Generation@sce.com.

If you are self-installing your system, please visit the NEM 2.0 Online Application System to withdraw your application.

Once you receive your Permission to Operate, we will enroll your SCE account in NEM 2.0 and set up your billing. We are currently experiencing bill setup delays for customers who have received their Permission to Operate. However, we typically set up NEM billing within a few billing cycles. Your first NEM bill will include any eligible credits for surplus energy you generated and supplied to the grid. Learn more about your NEM bill.

If you experience a delay beyond the normal processing time, please contact SCE Customer Service at 1-866-701-7868 for NEM residential customers, or 1-866-701-7869 for NEM business customers, and a representative will be glad to assist you. 

Although processing times may vary based on application volume, simple and standard (solar-only) interconnection requests that have all the correct information and required documents, may receive Permission to Operate within 10 business days. Complex interconnection requests, i.e., paired storage or non-standard metering, will need more time to process as they require additional technical and engineering review.

We strongly recommend that you or your contractor submit the application, Single Line Diagram, signed Interconnection Agreement, final electrical permit approval issued by the local building department, and any other applicable documentation all at once to expedite the review of your interconnection request. This allows ample time for us to evaluate program eligibility, conduct a technical review of the proposed system and initiate a meter change, if necessary. If a meter change is required, we will arrange the installation with our local planning department before PTO is issued.

When you install solar, an electric panel upgrade is sometimes required by your local building and safety department. This is to ensure your electrical panel is up-to-code and can support an added electrical load. 

This is common in older homes and may be necessary depending on the specifics of your system, structure of your home, and changing electricity needs.  

Please note that upgrading your electric panel is not the same thing as reprogramming your electric meter. When you go solar, meter reprogramming will be a part of the process and will be handled by SCE and your contractor before you can operate your system.   

All customers participating in NEM must have a compatible meter to register the amount of electricity consumed from the grid, as well as any surplus energy your system generates and exports back to SCE. If your current meter is not compatible, we will replace or reprogram the meter as part of enrolling you in NEM.

Customers taking service under NEM 2.0 are set up for NEM billing after their application is approved and a Permission to Operate (PTO) is issued. If you are not already on a Time-Of-Use (TOU) rate, as required by the NEM program, your rate will be changed to TOU-D-4-9. You can change your rate to another TOU option that may better serve your needs. For more information, please check out our Residential and BusinessTOU rate plans.

As a residential customer, you will continue to receive monthly bills that will list your non-energy related charges, detail the energy delivered by SCE to you, and any NEM credits for the excess generation you have sent back into the grid. Any excess energy your system delivers to the grid is credited back to your account based on the period (on-peak/off-peak) that the energy was generated.

There are two different billing options available to you as a NEM customer:

• Monthly Billing Option (MBO) – You will receive a monthly statement for both your energy and non-energy-related charges - both of which will be due upon receipt. If you have a surplus credit for your excess energy, it will roll over to the following bill period up to Month 12. The MBO includes a settlement of monthly energy charges and credits (in $’s) over the entire 12-month billing period, which means any remaining dollar-value energy credits are used to offset energy charges billed to the customer earlier in the billing period.
• Annual Billing Option (ABO) – You will receive a monthly statement tracking energy charges, but only your non-energy charges will be due upon receipt. You have the option of paying the energy charges on your statement but are not required to do so. Your bills will detail the running balance of your charges/credits, which will roll over every month up to Month 12. If you have a remaining balance on your energy charges, it will be due at the time of your settlement bill. If you prefer to pay your new energy charges monthly instead of annually, you can opt-in to MBO by logging in and submitting this form.

If your system is sized according to your usage and you manage your energy to maximize the off-peak period of your TOU rate, you should have little to no balance at the end of the relevant period. For either ABO or MBO, you may have a credit under Net Surplus Compensation (NSC). For more details on how NSC works, please refer to the NSC section below in the FAQ.

Once the settlement bill has been issued, any rolling credit balance will be zeroed out and the new 12-month billing period will begin on the next regularly scheduled meter read date.

If you have additional questions about your meter or bill, or the billing options, please contact our Net Metering Customer Call Center:

Residential: 1-866-701-7868

Commercial: 1-866-701-7869

If the renewable energy system is still under the NEM eligibility period and the system size is less than 30 kilowatts (kW), you do not need to do anything. You will be automatically enrolled in the NEM program when you request turn-on service, and you will receive additional information via email.

If the renewable energy system is still under the NEM eligibility period and the system capacity is greater than 30 kW, you will need to sign a new NEM Interconnection Agreement (Form 16-344). If the system is over three years old, it must be inspected (Form 14-903) before you can enroll in the NEM program. We will mail an Agreement and Inspection Form soon after you move in, or you can download the forms and email them to Customer.Generation@sce.com.

Net Energy Metering (NEM) is available to SCE customers who produce their own electricity through an eligible renewable generating system. The NEM option allows you to receive credit(s) for the surplus electricity you supply to the electric grid. This credit is applied to your energy bill to offset all, or part of the costs associated with the energy you consume from the grid each month.

Once enrolled in the NEM program, SCE uses a bi-directional meter to track the amount of electricity exported to the grid by your generating system as well as the amount of electricity you consume from the power grid during each billing period. SCE will then calculate the “net” difference between your consumption and the exported energy to determine the final charges for your electricity.

If you have an open and active NEM application in progress, you need to meet the following criteria:

• Install NEM-eligible renewable energy system, e.g., solar PV, wind, fuel cell, etc. (the generating system’s capacity must be sized to the customer’s onsite historical usage).
• Have a compatible meter. Customers with a SMART meter already meet this requirement, although SCE must still program the meter. Customers who prefer not to have a SMART meter (opt-out customers) may have other metering options (subject to availability by region and inventory).
• The generating system must be sized to offset, but not exceed the customer’s onsite usage. In general, SCE estimates the annual generation (kWh) of your proposed system size and compares it to the previous 12 months of your kWh usage history.

NEM customers are required to take service on a Time-of-Use (TOU) rate. If you are not already on a TOU rate, your account will be defaulted to TOU-D-4-9. To learn more about the available TOU rate options, please click here.

Anyone authorized to sign on behalf of the solar provider qualifies as a company representative. Consult an attorney if you have any questions.

Yes. However, for systems that are less than 10 kW and do not have a Net Generation Output Meter (NGOM), NEM credits are capped in accordance with the NEM Paired Storage estimation methodology, as described in the NEM Successor Tariff. 

For systems over 10 kW, a NGOM, or other power control option, will be required to meter the generation of the system and properly identify any energy exported to the grid specifically from the battery component. No credits are granted for exports that exceed the recorded generation from the renewable system.

For the purposes of Form 14-937, parcels that are divided by a street, highway, or public thoroughfare are considered contiguous, provided they are within an unbroken chain of otherwise contiguous parcels and are all solely owned, leased, or rented by the Customer, as verified in Form 14-937. 

An arrangement includes all eligible benefiting accounts and the generating account served by the renewable generator. There is no limit to the number of Service Accounts that can be included in an arrangement. 

A generating account is the account that is connected to the renewable generator. It may or may not have a load other than that of the generator. 

A benefiting account is an eligible Service Account that is included and receives NEM energy credits as described in the NEM-A arrangement. Benefiting accounts may be of a different rate class and/or schedule but must have the same SCE customer name. 

There is a one-time $16 set-up fee for every account in the NEM-A arrangement. Any account added to a NEM-A arrangement is subject to this one-time fee. There is also a $2.70 monthly billing fee per account. 

You can change the accounts (either add or remove) included in an NEM-A arrangement once in a 12-month billing period.

The removal of an account from an NEM-A arrangement will trigger a settlement bill for that account only. The remaining accounts on the arrangement will continue on their existing 12-month billing period.

Adding an account does not trigger a new 12-month billing period.

Notification of any modification to the NEM-A arrangement must be provided to us via email at least 60 days before the change takes effect. The change will remain in effect for a minimum of 12 months. Documentation should be emailed to customer.generation@sce.com. 

No, energy credits will not be carried over to the next 12-month billing period. Any excess generation credits will help offset your energy charges.