You can update your MFA preferences, enable or disable MFA, or change the phone number in the “Settings” section of your SCE.com My Account.

If you do not receive the code, you can click “Resend Code” to try again. Make sure your phone number is entered correctly and that your device is receiving messages or calls.

After you have set up your multi-factor authentication with your phone number, log out of My Account.

You can choose to receive the verification code by text message or a phone call to the phone number associated with your account.

Yes, you can choose not to enable MFA; however, if you don’t enable Multi-Factor Authentication (MFA), you’ll still need to enter a one-time verification code sent to your registered ID whenever you want to submit a rate change or Manage Payment Methods.

When you log into your SCE.com My Account, you will see a prompt to enable MFA. You can choose to:

• Opt In: Select a phone number from the drop-down menu, or add a new one, and choose to receive verification codes by text or phone call.
• Remind Me Later: You will be prompted again on your next login.

• Never Ask Again: You will no longer be prompted to enable MFA, but you can opt-in later in the “Settings” section in your SCE.com My Account.

   

Enabling MFA helps protect your account in case your user ID or password is compromised. It ensures that only you can access your account by requiring a verification code sent by text or voice message.

MFA is a security feature that adds an extra layer of protection to your SCE.com My Account by requiring two forms of identification—your password and a verification code sent to your phone—to access your account and complete certain tasks online.