If you are in an elevator when power goes out, the elevator will automatically stop. There are a few things you can do to let the right people know you’re stuck and need help.

• Press the “Open” button. If you’re near a landing when the elevator stops, the door will open when you hit the button. Exit the elevator slowly and carefully, as it may not be level with the landing.
• Press the “Alarm” or “Help” button. Trained emergency personnel will respond within several minutes. Some elevators have a two-way speaker system or telephone. Do not be surprised, however, if you cannot make an outgoing call. Some phones are designed to receive calls only. Emergency personnel should call when they arrive at the building.
• Remain calm and call for help or bang on the elevator door every few minutes to attract attention.
• Wait for help. Never try to exit through partially opened doors or a ceiling service door. Wait for trained emergency personnel to arrive. Even though it may get warm, plenty of air is circulating in the elevator.