Once you receive your Permission to Operate, we will enroll your SCE account in NEM 2.0 and set up your billing. We are currently experiencing bill setup delays for customers who have received their Permission to Operate. However, we typically set up NEM billing within a few billing cycles. Your first NEM bill will include any eligible credits for surplus energy you generated and supplied to the grid. Learn more about your NEM bill.

If you experience a delay beyond the normal processing time, please contact SCE Customer Service at 1-866-701-7868 for NEM residential customers, or 1-866-701-7869 for NEM business customers, and a representative will be glad to assist you. 

To cancel your NEM application, please reach out to your contractor or installer and ask them to withdraw your application. When that is done, we will send you and/or your contractor an email confirmation.

If you attempt to reach out to your contractor or installer and they do not reply, you have the option to send a withdrawal request to Customer.Generation@sce.com.

If you are self-installing your system, please visit the NEM 2.0 Online Application System to withdraw your application.

When status updates are available for your application, our NEM 2.0 Online Application System will send you and/or your contractor an email, including details. If you would like even more information about your application status, please reach out to your contractor or installer for assistance. They have direct access to your application, and they are responsible for completing any additional requirements.

If you are self-installing your system, please visit the NEM 2.0 Online Application System for updates on your application status.

Yes. If your application has incorrect information or is missing required documents, we send an email notification to you and/or your contractor. Please note, all corrections and missing required final documentation must be provided by the NEM 2.0 program deadline of April 14, 2026.  

Per Rule 21, inactive NEM 2.0 projects risk losing NEM 2.0 eligibility ahead of the April 14, 2026, deadline if the Applicant fails to confirm the project’s active status.  

Note: Virtual Net Energy Metering (VNEM) and Net Energy Metering - Aggregation (NEM-A) projects are subject to a separate deadline. In flight VNEM and NEM-A projects must submit final documents, free of deficiencies, by February 14, 2027, as approved by the CPUC.  

If you received an email notification of a deficiency in your application, it means something was missing or incorrect. This may include (but is not limited to) inaccurate account information, missing documentation, or inconsistencies between the application and required documentation. The email notification you received included a list of issues to resolve to correct your application.

After your application is corrected, we may require additional documents. For example, if you have an energy storage project with an A/C disconnect, we may ask you to provide a Plot Plan document before we can issue your Permission to Operate.

1. Applications submitted before the April 14, 2023 deadline will continue to be reviewed for NEM 2.0 eligibility. We will review your application to confirm it has all the correct information and required documents.

2. If your application has all the correct information and required documents, your project will be active and eligible for NEM 2.0 until April 14, 2026.  

   Per Rule 21, NEM 2.0 projects in an inactive status risk losing NEM 2.0 eligibility ahead of the April 14, 2026, deadline if the Applicant fails to respond to the PowerClerk notice requesting confirmation of the project’s active status.

   Note: Virtual Net Energy Metering (VNEM) and Net Energy Metering - Aggregation (NEM-A) projects are subject to a separate deadline. In flight VNEM and NEM-A projects must submit final documents, free of deficiencies, by February 14, 2027, as approved by the CPUC.  

3. If we find an issue with your application, such as incorrect information or missing documents, we will send a notification email to you and/or your contractor with instructions for correcting your application.  
4. Once your project receives final approval, we will issue your Permission to Operate, which will authorize you to operate your solar generating system.  
5. Within a few billing cycles, we will enroll your account in NEM 2.0 and set it up for NEM billing. 

If you missed the deadline, you would not have an opportunity to apply for NEM 2.0. However, you can apply for SCE’s Solar Billing Plan, a new program available to customers who install eligible renewable generating systems, such as solar or wind.

If we received your application by the deadline, we sent you and/or your contractor a confirmation email letting you know we received it.

If you submitted your application and all required documentation, free of deficiencies, by 11:59 p.m. PST on April 14, 2023, you made the deadline, and you are eligible for NEM 2.0.

Per Decision (D.) 22-12-056, April 14, 2026, is the deadline to submit all required final documentation, free of deficiencies, for active NEM 2.0 projects.  

Per Rule 21, inactive NEM 2.0 projects risk losing NEM 2.0 eligibility ahead of the April 14, 2026, deadline if the Applicant fails to confirm the project’s active status.  

Note: Virtual Net Energy Metering (VNEM) and Net Energy Metering - Aggregation (NEM-A) projects are subject to a separate deadline. In flight VNEM and NEM-A projects must submit final documents, free of deficiencies, by February 14, 2027, as approved by the CPUC.  

Staying ahead of the curve is vital for business and organization leaders of all kinds. As California moves to achieve its 2035 carbon-neutral goals, the wide-scale adoption of electric vehicles will play a vital role. Expanding the availability of EV charging station locations will help to support the existing and continued growth of the EV marketplace and position your business' ability to better meet your customers’ needs. 

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