The MySCE App is supported on the following platforms:

• For Apple iPhone devices, MySCE app will support iOS 11.0 and above
• For Android, MySCE app will support Android Device OS 10 and above.

The information you see in the MySCE Mobile app and on the website is shown in real-time, so it's always accurate. However, if you keep the mobile App or website open for an extended period, you should refresh the page to ensure the information is still current.

No. The MySCE mobile app can be used by residential, non-residential customers with a registered and linked MyAccount including:

• Customers with Smart and non-smart meter
• My Account users (Solar/NEM, Non-Solar, and CCA) 
• My Account users with up to 10 linked Contract Account and 10 service addresses will be able to use the app. 

Yes. Any SCE customer with a MyAccount profile that has up to 10 linked Contract Account and 10 service addresses will be able to use the MySCE mobile app. Unfortunately, large Industrial customers and customers with more than 10 contract accounts or more than 10 service addresses cannot use the mobile app.

If your device has an outdated version of the MySCE app installed, then you will see a popup message when launching the app with instructions to download the latest version from the Apple App store or Google Play store.