Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs. Learn more.

Frequently Asked Questions

Maybe you’re wondering if all your electricity shuts off in addition to your A/C (no), or if your A/C can be turned off more than once a day (yes), or if there’s a cost to join the Summer Discount Plan (no, it’s free). The answer to these FAQs and other questions are answered below.