Financial Assistance Alert
If you are affected by the government shutdown and need help paying your bill, contact us or visit our financial assistance page.

Frequently Asked Questions

Maybe you’re wondering if all your electricity shuts off in addition to your A/C (no), or if your A/C can be turned off more than once a day (yes), or if there’s a cost to join the Summer Discount Plan (no, it’s free). The answer to these FAQs and other questions are answered below.