Get Help If You Use Medical Equipment

If you or someone in your household regularly uses electrically powered medical equipment or other qualifying medical devices, you may be eligible for our Medical Baseline Allowance (MBL) program. This program offers an additional 16.5 kilowatt-hours (kWh) of electricity per day at the lowest baseline rate, helping reduce the cost of operating essential medical equipment.

You may be eligible for the MBL if you or another full-time resident in your household meet any of the following criteria:

• Requires the regular use of any electrically powered medical or life-support equipment (such as the partial list below) that mechanically or artificially sustains life; restores or replaces a vital physical function – including mobility.
• Is sensitive to temperature and needs air conditioning.
• Has a life-threatening illness, compromised immune system or other medical condition that requires heating or cooling. 

Need Additional Help?

If you have any questions about the Medical Baseline Allowance program or if the standard allowance does not meet your medical needs, please call 1-800-655-4555.

We understand that medical equipment is constantly evolving and encourage customers to contact us about their qualifying medical device or other related products or services.  

Important: Devices used for therapy, but not medically required for sustaining life do not qualify.

Qualifying Medical Devices:
 

For full program details, download and print the brochure. Also available in large font version.

Apply by Mail

For customers who are unable to enroll online, please download and print the application below, complete pages 1 and 2, and mail the application to SCE.

Please note: A medical professional's signature is required on page 2.

*If you are a Kaiser Permanente (KP) patient, please download the application, complete all required fields, including medical device information, and submit the form to your local KP Release of Information (ROI) department.

Mail the completed application to:

Southern California Edison
Medical Baseline Allowance Department
P.O. Box 9527
Azusa, CA 91702-9954

• Recertification is required every two to four years.
• If a medical professional certifies the condition as permanent, the customer must complete Part 1 of the application every four years to renew.
• If a medical professional certifies the condition as non-permanent, the customer must complete Part 1 and the licensed medical professional must complete Part 2 every two years to renew.

Recertify Online


Please have your medical professional’s email address ready. When you recertify, they will receive an email signature request. Please alert them that they will receive an email from SCE.

• Permanent (MBL Self-Certification Form) – Doctor’s signature not required
• Non-Permanent (MBL Doctor Recertification Form) – Doctor’s signature required


*If you are a KP patient, and have been certified as having a non-permanent condition, please download the application, complete all required fields, including medical device information, and submit the form to your local KP Release of Information (ROI) department.

 
Recertify by Mail


For customers who are unable to recertify online, please download and print the application below, and complete the appropriate parts, depending on whether the condition has been designated as permanent or non-permanent. Mail the completed form(s) to the address provided below.


Download and print application:

• Permanent
• Non-permanent


Mail the completed application to:

Southern California Edison
Medical Baseline Allowance Department

P.O. Box 9527

Azusa, CA 91702-9954

 
Recertify by Phone


For MBL Customers with condictions designated as permanent, complete your recertification using the Interactive Voice Response (IVR) system by calling 1-866-229-9360. A doctor’s recertification is not required for you to continue to receive the Medical Baseline allocation.