당사의 코로나 바이러스-19 (COVID-19) 대응
당사는 주거 및 비즈니스 고객이 요금을 미납했을 경우 서비스를 단절하는 것을 유예하고, 공공 안전 보호 및 산불 위험 감소에 필요한 중요한 작업만을 계속하는 등 업무의 일부를COVID-19으로 인해 변경했습니다. 자세한 내용은 여기에서 확인하십시오. 최근에 일자리를 잃은 경우, 실업 급여를 받고 있더라도, 당사의 CARE 또는 FERA 프로그램을 통해 에너지 요금 할인 혜택을 받을 수 있습니다. 더 알아보기.

CARE & FERA Capitation Fee Program

Capitation Fee Program

We’re pleased to offer reimbursement to organizations helping income-qualified customers gain assistance through the CARE or FERA program. If your organization dedicates resources to enrolling individuals and families in these programs, you could be entitled to a capitation fee to offset your expenses, ranging from $1 to a maximum of up to $20.

Under the Capitation Fee Project, the California Public Utilities Commission (CPUC) has authorized SCE to pay a capitation fee to participating organizations for each new customer they help to enroll in the CARE or FERA Program. This project is intended to encourage community-based organizations to partner with SCE to assist their hardest-to-reach customer populations with enrollment in the CARE or FERA Program.

The capitation fee reimburses entities for the incremental work associated with assisting customers in completing a CARE/FERA Program Application. Starting January 1, 2013, a fee of up to $20 has been authorized by the CPUC. . The capitation fee is paid only for customers actually enrolled in the CARE or FERA Program as a result of an agency’s assistance; Capitation fees are not paid for:

  1. Any efforts that do not result in a customer being enrolled in the CARE or FERA Program.
  2. Applications that are rejected as incomplete, ineligible, illegible, or other reasons.
  3. Applications received for customers already participating in the CARE or FERA Program.

How To Become an SCE Capitation Agency

To participate in the CARE Capitation Fee program, email us at careandferacap@sce.com.

For more information on becoming a CARE Capitation agency, complete and submit this form.
If you are a CARE/FERA Capitation Agency and would like to request additional enrollment applications, please complete and submit this form.