Maintenance Outage Status

Check the Status of a Scheduled Maintenance Outage

Use the Outage Number on your notification to get the latest information.

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Prioritizing Work during COVID-19

To support our customers and prevent larger outages from occurring in the future, we’re postponing less urgent upgrades and only performing work to address emergency and public safety issues. Our teams are working to reduce the impact of this work as much as possible. Customers impacted by these essential outages will be notified ahead of time.

Preparing for a Maintenance Outage

  보수 작업 요원들과의 안전 거리 유지

작업의 특수성으로 인해, 당사의 보수 작업 요원들은 수리를 하는 동안 때로는 신체적 거리를 유지하지 못할 수도 있으며 다른 작업 요원과의 노출을 최소화하기 위해 하나의 프로젝트 팀(pod)에서 함께 일합니다. 댁 근처에서 보수 작업 요원들을 볼 경우 그들에게 접근하지 말고 안전을 위해 최소 6피 이상 떨어져 있으십시오. 보수 작업 요원이 고객님과 연락을 취할 필요가 있을 경우, 전화를 걸거나 문을 두드릴 것입니다. 당사는 직원, 고객 및 대중의 안전을 최우선 과제로 삼고 있다는 점을 알아주십시오.

  Electronic Equipment

Shut off or disconnect all sensitive electronics before the outage to prevent damage or loss of data.

  Security Gates

Review the instructions for your electric gates and learn how to operate them manually.

  Alarm Systems

Please alert your security company of the outage. The outage will affect your alarm systems and may affect private phone systems.

  Emergency Generators

Business customers may wish to rent a portable generator, but please note that we cannot reimburse you for this cost. If you plan to use a generator, please call 1-888-759-6056 so we can safeguard our employees.

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Is there an outage right now?

Browse or search an expanded map of current outages.

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  If you plan to operate an emergency generator, please notify us in advance so we can protect our employees from electrical hazards.
Call 1-888-759-6056.
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