Customer Assistance

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Customer Assistance


We understand our customers sometimes face financial challenges, and we’re here to help. We offer a variety of debt relief and long-term bill assistance programs to assist residential and small business customers in meeting their electricity costs.

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Finding the Help You Need 

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Help with Rate Discounts

Rate discounts for all qualifying customers.

 

Help with Debt Forgiveness

Debt forgiveness for Family Electric Rate Assistance (FERA) and California Alternate Rates for Energy (CARE) customers.

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More Help for Residential Customers

More help for residential customers with bills 60-days past due.

Help for Small Business Customers

Help for small business customers with bills 60-days past due. 

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Frequently Asked Questions
 

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