Base Services Charge Additional Information

Base Services Charge Additional Information Frequently Asked Questions

Base Services Charge Additional Information FAQ

How will this restructuring of electric bills benefit customers?

These structural changes reduce the price SCE residential customers will pay for each kilowatt-hour (kWh) of electricity that they use. Separating the energy charges from the fixed charges will help keep bill amounts more predictable month-to-month.

Will utilities make more money from Base Services Charge?

Utilities will not earn more profit from the Base Services Charge. They will continue to receive the same amount of compensation as they currently do for the investment they make in operating and maintaining the electric grid.

How do these changes make clean energy more accessible?

Residential customers may pay less for each kilowatt-hour (kWh) of electricity that they use. This rate reduction per kWh will lower the cost of using energy and help accelerate the state’s transition to 100% clean electricity.

If my power goes out during the billing period due to a planned or unplanned outage, or a Public Safety Power Shutoff, do I still need to pay the Base Services Charge?

Yes. The Base Services Charge is separate from electricity usage and represents each customer account’s share of supporting the ongoing operation and upkeep of the electric grid in SCE’s service area. This is no different from the Basic Charge.

Will the Climate Credit be affected?

The Climate Credit is not affected by the Base Services Charge.

Where can I go if I have additional questions?

For more information about California Assembly Bill 205, you can view the Fact Sheet.

Why are you encouraging electrification when we were encouraged to conserve energy?

Energy conservation is still important, primarily at specific times of day. Conservation becomes more important when solar production starts declining, generally around 4 p.m.

How is electrification going to benefit the customer?

Electrification allows customers to power their vehicles and equipment on a cleaner energy source. In addition, electricity is frequently a less costly source of fuel for the customer.

Are there any resources available to help customers affected by the January 2025 Los Angeles fires?

SCE works with customers affected by major disasters to assist them in recovery by providing payment arrangements as necessary, assisting with establishing service at temporary locations, ensuring our income-eligible customers receive necessary support information, and expediting rebuilding with a dedicated Service Planning team. Find more information about Disaster Support at sce.com/disastersupport.

Was the Base Services Charge created because of the January 2025 Los Angeles fires?

No, the Base Services Charge was authorized in June 2022 through California Assembly Bill 205.

As a Community Choice Aggregation (CCA) customer, am I still required to pay the Base Services Charge?

Yes, the Base Services Charge applies to residential customers that are connected to SCE’s delivery system.

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