Wildfire Assistance
If you are impacted by a recent wildfire and in need of assistance, please visit our Disaster Support page. For timely and accurate wildfire status updates and safety resources, please visit the Assistance Center page.
Phản ứng với COVID-19 của chúng tôi
Chúng tôi đã có một số thay đổi do COVID-19, bao gồm tạm dừng cắt dịch vụ vì không trả hóa đơn cho khách hàng cư dân và doanh nghiệp nhỏ, và chỉ tiếp tục công việc nào quan trọng cần thiết để bảo vệ an toàn công cộng và giảm nguy cơ cháy rừng. Tìm hiểu thêm tại đây. Nếu quý vị mới bị mất việc làm, ngay cả khi quý vị đang nhận trợ cấp thất nghiệp, quý vị cũng có thể đủ điều kiện được hưởng giảm giá năng lượng qua các chương trình CARE hoặc FERA của chúng tôi.

CARE & FERA Capitation Fee Program

Capitation Fee Program

We’re pleased to offer reimbursement to organizations helping income-qualified customers gain assistance through the CARE or FERA program. If your organization dedicates resources to enrolling individuals and families in these programs, you could be entitled to a capitation fee to offset your expenses, ranging from $1 to a maximum of up to $20.

Under the Capitation Fee Project, the California Public Utilities Commission (CPUC) has authorized SCE to pay a capitation fee to participating organizations for each new customer they help to enroll in the CARE or FERA Program. This project is intended to encourage community-based organizations to partner with SCE to assist their hardest-to-reach customer populations with enrollment in the CARE or FERA Program.

The capitation fee reimburses entities for the incremental work associated with assisting customers in completing a CARE/FERA Program Application. Starting January 1, 2013, a fee of up to $20 has been authorized by the CPUC. . The capitation fee is paid only for customers actually enrolled in the CARE or FERA Program as a result of an agency’s assistance; Capitation fees are not paid for:

  1. Any efforts that do not result in a customer being enrolled in the CARE or FERA Program.
  2. Applications that are rejected as incomplete, ineligible, illegible, or other reasons.
  3. Applications received for customers already participating in the CARE or FERA Program.

How To Become an SCE Capitation Agency

To participate in the CARE Capitation Fee program, email us at careandferacap@sce.com.

For more information on becoming a CARE Capitation agency, complete and submit this form.
If you are a CARE/FERA Capitation Agency and would like to request additional enrollment applications, please complete and submit this form.