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Our thoughts are with our customers who have been directly or indirectly affected by COVID-19. If you have recently lost your job or your income has changed, you may qualify for a reduced energy rate through our CARE or FERA programs, even if you are already receiving unemployment benefits.
In addition, California LifeLine is a state program providing discounted home or cellular phone services to eligible households. They’ve partnered with Boost Mobile to give CARE program participants a monthly $15 discount towards prepaid cell phone plans. For more information, or to see if you qualify, visit https://www.californialifeline.com/en or visit https://www.boostmobile.com/plans/cpuc-boost-mobile.
Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:
California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.
Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.
Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required.
You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:
Based on Household income as of today
Even if you are receiving unemployment benefits, you may still qualify.
How many people are in your household?
Qualify? Apply online today:
Or print and apply by mail:
Need help?
Call a customer service representative:
1-800-447-6620
Did you receive a recertification notice in the mail? CARE and FERA participants must re-enroll every two years.
As a CARE program participant, you may be asked to verify that you are eligible.
Are you an income-qualified tenant in an apartment building, mobile-home park, residential RV park, or marina who is billed through your landlord?
Find out if your tax-exempt group living facility—such as a homeless shelter, hospice, or women’s shelter—qualifies for CARE.
Are you a representative of a non-profit looking for information about our CARE and FERA sign-up reimbursement program?
If you're receiving an energy bill discount through the CARE program, you may qualify to receive a discount on your phone services through the California LifeLine Program. To learn more, call 1-877-858-7463.
Homeowners may qualify for a free home solar system from our partner, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low or fixed income families, can help you. Learn more