Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs.

Your Electric Service

Moving is already complicated enough - turning on or off your electric service shouldn't be. If you're using our online Move Center to handle your electric service requests or calling in your service request, below are answers to some common questions about your electric service.

Have questions about using the new online Move Center? Get answers here >

If you didn't find an answer to a question, give us a call at 1-800-655-4555 and we'll be happy to help.