Skip to main content
Southern California Edison Southern California Edison
  • Outages & Safety
  • Outages & Safety
    • Report Outage or Safety Issue
      • Report Outage
      • Report a Downed Power Line
      • Report Streetlight Out
    • Outage Center
      • Check Outage Status
      • Get Alerts
      • Our Service Guarantee
    • Outage Preparedness
      • Outage Tips
      • Critical Care Backup Battery Program
      • Backup Power Solutions
      • Battery Energy Storage System (BESS)
      • Outage Types
    • Stay Safe
      • Outdoor Tips
      • Your Family's Safety
      • Stay Safe from Scams
    • Safety Resources & Support
      • Support During Emergencies
      • Access & Functional Needs
      • Community Resource Center
      • Cooling Center Locations
      • Training & Education
    • Wildfire Safety
      • Wildfire Mitigation Efforts
      • Weather & Fire Detection
      • Safety-Related Planned Outages
      • Wildfire Communications Center
      • Critical Facilities & Critical Infrastructure
      • Grid Hardening
  • Save Money
  • Save Money
    • Income Qualified Programs
      • CARE & FERA
      • Energy Savings Assistance Program
      • Arrearage Management Plan
    • Rebates & Financial Assistance
      • Bill Assistance Programs
      • Rebates & SCE Marketplace
    • Savings Programs
      • Ways to Save at Home
      • Enroll in Savings Programs
      • Keeping Bills Manageable
    • Rates & Financing
      • Residential Rate Plans & Details
      • Rate Plan Comparison Tool
      • Electric Vehicle Plans
      • Multifamily Rates & Billing
      • SCE Rate Advisory
  • Clean Energy & Efficiency
  • Clean Energy & Efficiency
    • Efficiency at Home
      • Energy Efficiency at Home
      • Energy Efficiency Financing
      • Energy Management Center
      • Home Efficiency Guide
      • Clean Energy & You
      • Community Renewables Program
    • Electric Vehicles
      • Getting Started
      • EV Rebates & Rates
      • Charging Your EV
      • EVs for Business
    • Solar - Generating Your Own Power
      • Solar Power Basics
      • Self-Generation Incentive Program
      • Billing & Incentives
    • Energy Education
      • Class Categories & Descriptions
      • Education & Experience Centers
      • Foodservice Technology Center
      • Technology Test Center
    • Workforce Development
      • Career Insights
      • Education Programs
      • Financial Support
      • Job Resources
      • Research & Resources
      • Training
  • For Business
  • For Business
    • Smart Energy & Solar
      • Solar for Business
      • EVs for Business
      • Energy Efficiency Programs
    • Save Costs & Energy
      • Savings Strategies for Businesses
      • Enroll in Cost Savings Programs
      • Economic Development Assistance
      • Savings By Business Type
    • Rates & Financing
      • Business Rate Plans
      • Rate Comparison Tool
      • Rates by Business Size
      • Energy Efficiency Financing Options
    • Business Community Resources
      • Business Resources
      • Business Consulting Services
      • Energy Education Centers
      • Workforce Development
search icon
avatar-icon avatar-icon
My Account
Login / Register with SCE.com to pay your bills, check your usage, and much more!

New to SCE.com?

Register
Hi, John
My Dashboard
Log Out
  • My Account
    • My Account
      • Bills & Usage
      • Payments
      • Account Settings
    • Rate Plans
      • Time-Of-Use Plans
      • Tiered Rate Plan
    • Construction & Renovation
      • Submit a New Request
      • Project Portal
      • SCE Project Center
    • Bill Assistance & Savings
      • One-time Bill Assistance
      • Income-Qualified Programs
      • Households Dependent on Medical Equipment
    • Customer Service Center
      • Billing & Payments
      • Move Center
      • Community Choice Aggregation
      • Help Center
      • Claims, Forms & Requests
Help Center
  • Customer Service Center
  • / Help Center
  • / My Account
  • / Troubleshooting
this element added for skip to main content issue fixes

How to Clear Cache

This guide provides step-by-step instructions for clearing cache in Microsoft Edge, Google Chrome, and Mozilla Firefox browsers.  

Note: Make sure your browser versions are up to date. If they aren’t, please download the most recent version.

 

Steps to clear cache in Microsoft Edge

  1. Open Microsoft Edge
  2. Click on the three-dot menu in the top-right corner
  3. Select "Settings"
  4. Go to "Privacy, search, and services"
  5. Click on "Clear browsing data"
  6. Click "Choose what to clear"
    A screenshot of a computer error

AI-generated content may be incorrect.
  7. Select “All Time” from the Time range option
    A screenshot of a computer

AI-generated content may be incorrect.
  8. Select "Cached images and files" and click "Clear now". 
  9. Close the browser window
  10. Re-open the browser and login to SCE.com
     

Steps to clear cache in Google Chrome

  1. Open Google Chrome
  2. Click on the three-dot menu in the top-right corner
  3. Select "Settings"
    A screenshot of a computer

AI-generated content may be incorrect.
  4. Go to "Privacy and Security"
  5. Click "Delete browsing data"
  6. Select “All time” from the More option
  7. Select "Cached images and files" option and click "Delete from this Device"
    A screenshot of a computer

AI-generated content may be incorrect.
  8. Close the browser window
  9. Re-open the browser and login to SCE.com

 

Steps to clear cache in Mozilla Firefox

  1. Open Mozilla Firefox
  2. Click on the three-line menu in the top-right corner
  3. Select "Settings”
    A screenshot of a computer

AI-generated content may be incorrect.
  4. Go to "Privacy & Security"
  5. Scroll down and click "Clear browsing data"
    A screenshot of a computer

AI-generated content may be incorrect.
  6. Select ‘Everything’ from the When option
    A screenshot of a computer

AI-generated content may be incorrect.
  7. Select "Temporary cached files and pages" and click "Clear"
    A screenshot of a computer

AI-generated content may be incorrect.
  8. Close the browser window
  9. Re-open the browser and login to SCE.com

 

Was this information helpful?

header-line

Thank you for your feedback.

header-line

Thank you for your feedback.

header-line
Related Questions
  • Can I access SCE.com from outside the U.S.?
  • How do I contact SCE?
  • How do I reset my password?
  • How do I update my device settings to resolve login issue?
  • Which browsers work best for using SCE.com?
  • Why can't I access My Account?
Language:
  • English
  • ESPAÑOL
  • 한국어
  • 中文
  • TIẾNG VIỆT
  • Tagalog
  • عربى
  • հայերեն
  • فارسی
  • Français
  • Deutsch
  • 日本語
  • ខ្មែរ
  • ਪੰਜਾਬੀ
  • русский
  • Português
  • हिंदी
  • Hmong
  • Thai

About SCE

  • Corporate Governance
  • Community Giving
  • Environment
  • Reliability
  • Energy Procurement
  • Regulatory Information
  • Open Noticed CPUC Proceedings
  • Accessibility

Partners

  • 3rd Party Energy Providers
  • Developers & Builders
  • Resources
  • Project Requests
  • Installation Management Services (Telecom)
  • Power Capacity and Availability

Customer Service Center

  • Billing & Payments
  • Move Center
  • Help Center
  • Construction & Renovation
  • Submit Claims, Forms & Requests
  • Energy Conservation
  • Community Choice Aggregation
  • Catalina Island Utility Services
  • Edison International
  • ENERGIZED by Edison
  • Newsroom
  • Careers
  • Facebook
  • Instagram
  • X
  • LinkedIn
  • YouTube
Southern California Edison
header line
Energy for What's Ahead ®
Terms & Conditions
Privacy Notice
Personal Information Request
Copyright Act
Sitemap

©   Southern California Edison