我們應對COVID-19
我們為應對COVID-19採取了一些調整,包括暫停住宅和小型企業客戶因未付款的服務中斷,並且僅繼續進行保護公共安全和減少森林火災的風險所需要的關鍵工作。了解更多. 如果您最近失業,即使您正在領取失業救濟金,也可能有資格通過我們的CARE或FERA計劃獲得降低能源費率 了解更多。

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How to Identify Our Field Employees

Occasionally, our employees may come to your door regarding meter reading or other services. Most, but not all, SCE employees who may visit your home will be wearing uniforms.

For your own safety, you should always ask to see his or her SCE employee identification card. Here's what you should look for on the card.

  • Front - our company name and logo, a full-color photo of the employee, and the employee's name
  • Back - an address to mail the card to if it is lost

 

Do field employees ever visit unexpectedly?

  • most visits by utility workers are regularly scheduled or customer-requested.
  • We notify customers several times in writing before sending an employee to disconnect electrical service
  • Vendors hired by SCE may visit our customers, but only if the customer has responded to a request from the vendor