Cómo presentar un reclamo a SCE

Si has sufrido una pérdida o daño a causa de la reciente interrupción al servicio eléctrico y crees que podríamos ser responsables, puedes presentar un reclamo. Cómo presentar tu reclamo >

Investigamos y evaluamos cada reclamo por separado, y nuestra norma es responder inmediatamente.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

How to Contact Our Board of Directors

Communications received through our Ethics & Compliance helpline will be forwarded to the Chair of the Audit Committee, who will determine the method of communication to the applicable Director or Directors.  Communications received by the Corporate Secretary will be reviewed, and complaints or concerns regarding accounting, internal account controls, auditing, ethics, fraud, or legal or regulatory compliance matters will be forwarded to the Chair of the Audit Committee.

All other communications pertaining to the functions of the Board of Directors will be forwarded directly to the individual Director or group of Directors to whom they are addressed. 

Communications which are unrelated to the functions of the Board of Directors, such as individual customer complaints, mass mailings, new product or service suggestions, resumes and other forms of job inquiries, business solicitations, advertisements or surveys, will not be forwarded to Directors.