Working to keep you safe during COVID-19
For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
Help with Financial Challenges and Payments
To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. Some Authorized Payment Agencies may close or provide intermittent service. We will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit

Safety & Preparedness for California


Downed Power Line? Call 911.

Never touch or even approach a downed power line -- it can cause serious injury or even death. Whether overhead or on the ground, consider all power lines energized and dangerous.


Joining Forces for Safe Communities

We’re working closely with local police, firefighters, and EMTs because safety is our top priority. From electrical-safety training for first responders to a coordinated approach to information sharing, it’s all about keeping our communities safe.


Emergency Preparedness

Are you prepared for an emergency or a power outage? Every household needs a kit containing fresh water, non-perishable food, a manual can opener, coolers for ice, and most important of all, a safety preparedness plan.


Power Lines & Trees

Trees, shrubs, and other vegetation can cause safety hazards and power outages if they’re not properly maintained. In support of safety, we regularly trim or remove trees that are dead, dying, diseased, or near or under power lines.

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