Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for nonpayment and only continuing critical work needed to protect public safety and reduce the risk of wildfires.   Learn more here.  
If your income has recently changed, you may qualify for a reduced energy rate
If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs.   Learn more here.  

FAQ for Customers

FAQ for Customers

Direct Access (DA) Overview

Under a state-wide program known as Direct Access (DA), eligible Southern California Edison (SCE) business customers can now shop for an alternate source of electricity. Here are some questions and answers on the DA program.

This webpage is intended to aid in understanding SCE’s programs and requirements. It does not replace the California Public Utilities Commission-approved tariffs. In the event of a conflict between this webpage and SCE’s tariffs, the tariffs control. Please refer to the individual tariff for a complete listing of terms and conditions of service, which can be viewed online at sce.com/tariffs.