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Information for Direct Access

Participate in Direct Access


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Partial Reopening of Direct Access

Direct Access (DA) service is retail electric service where customers purchase electricity from a competitive provider called an Electric Service Provider (ESP), rather than from a regulated electric utility. An Electric Service Providers (ESPs).docx is a non-utility entity that offers electric service to customers within the service territory of an electric utility. Participating in DA allows electric customers to shop and compare electric commodity rates and services provided by electric Energy Service Providers (ESPs).  Customers that have elected DA Service will continue to receive safe and reliable electricity transmission and distribution services from SCE. 

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Updated November 2024

The 2025 Load Offering will begin on January 1st, 2025, and end on April 1st, 2025. For frequently asked questions, kindly see the FAQs below.

 

Load Offering Key Reminders

  • On the last business day of each month, SCE will check if there is room under the Overall Load Cap and notify the first customer on the Wait List if there is available load.
  • If the available load can accommodate all the customer’s wait-listed service accounts (SAs), submitters will have fifteen (15) business days to accept or decline the offered space without penalty.
  • If a submitter accepts but does not submit the required DASR by the due date, their SCE account will be transferred to Schedule PC-TBS for 60 days.
  • If a DASR is not received by the end of these 60 days, the six-month advance notice to return to DA will be canceled and the account will not be eligible for Direct Access for 18 Months.
  • Please Note: Community Choice Aggregation (CCA) accounts will continue to be serviced by their CCA supplier and not be placed on TBS (Transitional Bundled Service). You can find out more at http://www.sce.com/CCA.
  • All Southern California Edison (SCE) service accounts will transition to Transitional Bundled Service (TBS). You can find out more at TBS Output Sheets
  • On the last business day of each year, all Six-Month Notices on the Wait List will be canceled and replaced by next year’s Wait List.
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How To Participate

A. SCE Form 14-793 & Spreadsheet

B. CISR Form (if needed)

  • Third parties need a CISR Form to act on behalf of a customer.
  • Complete CISR Form 14-796 and check box options 1, 5, and 7.
  • Send CISRs before the enrollment period.
  • Sign and date the Six-Month Advance Notice form.

C. No CISR Form is needed if:

  • The submitter is the Customer.
  • Six-Month Notice forms are signed by the customer and sent by their third-party agent.
  • Ensure the customer is copied on the DA Lottery Submission email.
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  • Customers or an authorized third party may send Six-Month Notices during the five business days beginning at 9 a.m. PDT June 10, 2024, and ending at 5 p.m. PDT June 14, 2024.
  • All Six-Month Notice Forms and Multiple Submission Spreadsheet files must be sent to DANotices@sce.com.
  • Ensure your Subject line follows the format: [Customer Name] [# of SA IDs you are sending]
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  •  You will receive an auto-response from the DANotices@sce.com mailbox
    • The auto-response message does not imply that SCE has accepted the Six-Month Notice and any supporting documents.
    • The auto-response message shows that SCE has received your submission. Once the auto-response has been received, please DO NOT send more duplicate Six-Month Notices.
    • If you do not receive an automatic response email acknowledging receipt of your submission within 30 minutes of submission, don't hesitate to get in touch with the SCE DA Program Team at DANotices@sce.com.
  • Duplicate, Six Month Notices covering the same accounts will be discarded
  • If SCE finds incorrect information in the Six-Month Notice or the Multiple Submission Spreadsheet template, SCE will contact the submitter to correct the error. From the date SCE notifies the submitter, the submitter has five business days (the review period) to respond with the corrected information. If no reply is received within the five-business day window, forms having incorrect information will be rejected, and the submitter will be notified by email.
  • Common Submission Errors that need corrections 
    • Unreadable Submissions
    • Missing Signature
    • Missing Date
    • Invalid Name
    • Invalid Service Account Number(s)
    • Service Accounts that do not match the Six-Month Notice Name
    • Closed Accounts
    • Currently on DA
    • Signed Six-Month Notices by ESPs or Consultants with no Valid CISR
    • Invalid Rate
  • After completing the review period and correcting all deficiencies, SCE will use a randomizer tool to select a random number for each Six Month Notice eligible.
  • Submitters of Six-Month Notices will be notified electronically by Monday, August 13, 2024, of their 2025 Wait List number.
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The Switching Exemption Guidelines apply to the Six-Month Notices to Transfer to Direct Access (DA) received by SCE during the Post Phase-In Enrollment Period.

  • If a DASR is not received by the final date specified in the acceptance notification, the associated Service Accounts will be transferred to Transitional Bundled Service (TBS) for 60 days.
  • If a DASR is not received by the end of the 60-day TBS period, the Six-Month Notice will be canceled.
    • After the six-month advance notice is canceled, the account will no longer be eligible for DA service.
    • The account will continue to bill on the TBS spot market price for an additional six months.
    • At the end of the six-month TBS period, the account will begin bundled service for an 18-month Bundled Portfolio Service (BPS) commitment term.
  • Exceptions to Rule 22.1 – Switching Exemption Guidelines do not apply to the following:
    • Six-Month Notices rescinded during the 3-Day Rescission period are not subject to Switching Exemptions.
    • Wait-List customers who decline the DA transfer opportunity are not subject to Switching Exemptions.
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Contact Customer Choice Services

Customer Choice Services
E-mail: DANotices@sce.com