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What if I rely on medical equipment?
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FAQ Answer
If you or someone in your household regularly uses medical equipment powered by electricity, you may be eligible for our Medical Baseline Allowance program.
In the event of a PSPS, we will attempt to reach customers enrolled in the Medical Baseline Allowance program through their preferred contact method (email, text or voice call). If we cannot reach them directly, we will send a technician to their door in attempt to make in-person contact to deliver the message regarding the interruption.
Smartling languages
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