Can I call to register my device?

To protect your confidential information, we require that you submit your device registration requests in writing, either online or by completing a paper application.

The fastest way to submit your device registration is to visit the HAN webpage on SCE.com.

If you would like to submit a paper application, just print the Device Registration Application , complete all required fields, sign it, and return it to us (see detailed instructions on the form). Once we process your application, contact us at HANQuestions@sce.com to register your device. We recommend waiting at least 5 business days before calling. When you call, please have the following information handy:

• Device ID
• Device Install Code
• Manufacturer Name
• Device Model

You will also need to turn the device on, ensure it’s ready for registration, and located within 75 feet of the SCE smart meter. You don’t have to be at your home or business when you call—just make sure you have the device information with you.