Working to keep you safe during COVID-19
For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
재정적 어려움 및 고지서 요금 지불에 대한 도움
코로나 바이러스-19로 인한 재정적 어려움에 처해 있는 고객을 돕기 위해 당사는 고지서 요금을 지불할 수 없는 고객에 대한 서비스 단절을 일시적으로 중단합니다. 일부 공인 요금 수납 대행 기관이 서비스를 폐쇄하거나 서비스를 간헐적으로 제공할 수 있습니다. 이로 인해 고객님이 요금 지불을 적시에 할 수 없게 되는 경우 당사는 연체료를 면제할 것입니다. 도움이 필요하시면를 방문하십시오.  

Helping the Community Conserve & Save

We develop and nurture close working relationships with local communities to keep information flowing about important topics like energy conservation, opportunities to save, safety around electricity, and more.


Savings for Schools & Governments

Educating young people and effectively managing local governments are important responsibilities. We work closely with local schools, colleges, universities, and governments to help them conserve energy and lead by example.

Learn about our city partnership >


Speakers for Local Groups

Does your service club, school, senior group, or business and professional organization have an interest in learning about electrical safety, energy efficiency or income qualified programs? Our employee volunteers are available to speak with your group or host a table at your fair.

How to Request a Speaker


Income-Qualified Savings

We’re here to help when you need it. Families and households with qualifying incomes may be eligible for savings programs such as CARE and FERA. If you are having difficulty paying your bill, you may be eligible for a payment arrangement or other financial assistance.  To learn more, call us at 1-800-950-2356.

Read the Community Resource Guide (PDF).

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Conservation Road Show

There are many ways to conserve and save. Our Mobile Energy Unit travels the region with useful energy-efficiency and energy-management information for households and businesses.

Learn more about our road shows >


We Speak Your Language

Every day, we provide customer service in seven languages — with translation services available in more than 150 additional languages. When storms and emergencies impact service, our media relations team works closely with ethnic media and issues press releases in languages such as Spanish, Chinese, Korean, and Vietnamese.

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