This month, you have received a bill that includes a “Current Adjustment” amount listed on your billing statement (please see the example below).

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This line item represents a missing billing line item that was inadvertently omitted from your bill.

SCE recently made an upgrade to its billing system. As a result, a billing line item was inadvertently omitted from the “New Charges” and/or SCE recently made an upgrade to its billing system. As a result, a billing line item was inadvertently omitted from the “New Charges” and/or “Account Summary” section of your bill. The “Amount Due” and “Total Amount You Owe” on the first page are correct. We added a “Current Adjustment” to the first page, to represent the amount of the missing line item. This adjustment is not an additional or new line item, and is already included in the total amount you owe for this billing period.

If you haven’t received a bill in a few months, your bill may be higher than usual, because charges from past billing periods are included.

No, this is not an additional or new line item charge. The “Current Adjustment” represents the amount of your current month’s charges inadvertently omitted from the “Details of New Charges” or “Account Summary” section. It is not an additional charge. It is included in the total amount you owe for this billing period, and does not involve a prior bill, tax, or penalty.

It is our responsibility to make sure your bills are accurate. To ensure accuracy, we conduct extensive testing and validation before presenting bills to our customers. In some cases, a “Current Adjustment” calculation is necessary, because current billing period charges do not appear correctly in the “Details of New Charges” section. You can determine the “Total Amount You Owe” or “Amount Due” by adding “Your New Charges” plus the “Current Adjustment” and “Past-Due Charges” (if applicable).

If you're an eligible residential customer and need some additional time to pay your bill, you can request a payment arrangement before your payment is due. To submit your request online, log into My Account and select "Billing & Payments” from the left navigation menu. If you are eligible for online submission, you should see the "Request Payment Arrangement" button below your account summary.

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If you’re enrolled in Auto Pay, the total amount you owe will be deducted 10 days after your bill is generated.

No, the “Current Adjustment” does not affect your CARE discount, which is a separate line item on your bill (found in the “Details of Your New Charges” section).

A service disconnection moratorium is currently in effect, which means we will not disconnect any customers, due to unpaid bills until September 30, 2021. If you need assistance paying your bill, please visit SCE.com/billhelp.

If you are enrolled in one of SCE’s income-qualified programs, we offer additional bill assistance, including the Arrearage Management Program (AMP), which is a debt forgiveness payment plan option for CARE and FERA customers. For more information on all our helpful programs, please visit SCE.com/billhelp.

No, the “Current Adjustment” will not affect your additional Medical Baseline energy allocation, which is listed in the “Additional Information” section of your bill.

If you haven’t received a bill in a few months, your bill may be higher because charges from past billing periods are included along with charges from your current billing period. Also, usage tends to go up for most customers during the summer months, when air conditioning and cooling appliances (such as whole-house fans and evaporative coolers) are used more often.

Note: In accordance with SCE’s Rule 17. D, if for any reason the duration of the delayed billing period exceeds three months for residential and small business customers, the customer will only be responsible for SCE charges incurred within the most recent three months from the date the bill was generated. All other customers are responsible for SCE charges incurred within the most recent three years. Please refer to Rule 17. D for more details.

We understand paying the full amount may be inconvenient, and we want to help make it easier. If you’re unable to pay your bill in full and are an eligible residential customer, you can set up a payment arrangement online: How to Set Up a Payment Arrangement If you are a business customer with an assigned Account Manager, please contact them to discuss your payment options.