Mobilehome Park Tenant Bill Calculation Service
Southern California Edison's (SCE) Tenant Bill Calculation Service is available to all Mobilehome Park and Manufactured Housing Communities (collectively referred to as MHP) served on SCE's rate schedule, Schedule DMS-2.
SCE's Tenant Bill Calculation Service is an optional fee-based service available to you on a contractual basis. This service is designed to offer you the option of having SCE calculate the amount of your tenant's monthly electrical bill. The bill amounts will be calculated based on your input and on California Public Utilities Commission (CPUC) approved domestic tariffs. If you are receiving Community Choice Aggregation (CCA) service, you will be responsible for providing the applicable CCA generation-related charges to SCE. This service will provide a secure website to retain specific information regarding tenant electric billing data, and perform the usage tenant bill calculations for you.
What are the benefits?
- You are free from having to calculate electric bills for your tenants
- Your tenants will receive timely and accurate bill calculations
- Applicable discounts or refunds can be calculated for individual tenants
- You receive assurance of accurate tenant calculations based on your input
- Regulatory updates and billing factor changes are included
After signing up, what are you responsible for as the landlord?
- You will still continue to read the tenant meters and record the information
- You will need to provide SCE with accurate billing information
- You will need to have access to the Internet and Microsoft Excel (Excel 2013, 2016 or Excel Office 365) and the ability to submit information necessary for billing via www.sce.com
- If you are receiving Community Choice Aggregation (CCA) service (the Generation portion of your bill will display this information), you will be responsible for providing the CCA rate information. To learn more about CCA, please visit https://www.sce.com/partners/partnerships/community-choice-aggregation
- Once you receive the bill calculations you will need to bill and collect from your tenants
- You remain responsible for resolving usage-related billing disputes. You are also responsible for resolving re-billing errors due to inaccurate data provided to SCE
What SCE will do for you
- SCE will provide you with accurate tenant bill calculations based on its applicable rate schedules
- Tenant bills will be provided immediately after the calculation
- If you are receiving CCA service, SCE will calculate this portion of the bill for you and will provide you a bill for SCE charges and another for CCA-related charges
- SCE’s Customer Service is available to answer any of your questions and is available: 7:00 a.m. - 7:00 p.m., Monday through Friday, and 8:00 a.m. - 5:00 p.m. on Saturday
How to Enroll
There are 3-steps required to enroll:
- Register as a user on-line.
- The Second step is via email. You will need to request a Tenant Bill Calculation Service Agreement by emailing mhproutine@sce.com
- The last, and final step is by U.S. mail/email. After completing the Tenant Bill Calculation Service Agreement simply return it in the mail or send to mhproutine@sce.com and we'll do the rest.