If I want to add my new Service Address to an existing bill, can I do that in the Start Service request?
- If you have eligible Customer Account(s), you’ll be able to choose from them during your Start Service request. Your Service Address will be added to your chosen Customer Account once you submit your request.
- If none of your existing Customer Accounts can accept new Service Addresses, you’ll need to create a new Customer Account. Examples of ineligible Customer Accounts include Budget Billing Plan, Solar, Bankruptcy, Mixed rate (Residential and Commercial service address can’t be combined on the same bill) and others.
- If you would like to have a separate bill for the Service Address(s) selected for Start Service, please select to create a New Customer Account.
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