Why do we ask for your phone number and email address? How will they be used? 
 

• We request your phone number and email address so you can complete 2-Factor Authentication when setting up your My Account login. This helps keep your account secure. Please make sure you have access to the phone number you provide, as you’ll need it to receive your verification code.
• Your contact information also lets us send you important notifications about your service address, such as PSPS alerts, maintenance alerts, outage updates, enrollment confirmations, and paperless billing reminders, along with any other account changes.
• If you ever need to update your contact information, you can easily do so in My Account after you’ve completed your Start Service request. Click here for instructions.