Restore Service Safely or Getting your power back
We understand that being without power can be stressful and disruptive. A Red Tag means an unsafe electrical condition was found at the property. For everyone’s safety, power must remain off until the issue is repaired and approved.
What is a Red Tag?
A Red Tag is a safety action taken when electrical equipment or conditions at a property are identified as unsafe or hazardous.
When a Red Tag is issued:
- Electric service is shut off to protect people, property, and first responders.
- The location cannot be re-energized until safety issues are resolved.
- The customer must complete required repairs, inspections and approvals before service can be restored.
- A Red Tag is not a bill or penalty—it is a safety requirement.
Why was my service turned off?
Service may be disconnected due to:
- Fire damage to the structure or electrical equipment.
- Exposed, damaged or unsafe wiring.
- Damaged meter panel, service conductors or mast.
- Conditions identified by emergency responders or field crews as unsafe.
For hazardous conditions please stay 100 feet away and call 911.
Frequently Asked Questions
FAQ
Service cannot be restored until all hazards are corrected and inspection approval is received. If inspection is missing, service must remain off.
The property owner/customer is responsible for repairing damaged equipment on their property. Work must meet local electrical and building codes.
Yes, in most cases. Your local city or county will determine what permits are required.
An inspection release is official confirmation from the city/county that your electrical system is safe. This release is required before service can be restored.
Contact SCE to request reconnection and start or reactivate your service account.
Common delays include missing inspection approval, failed inspection or incomplete repairs, electrical equipment not meeting code and incomplete required upgrades.