How do payment arrangements work?

Payment arrangements are designed to provide greater flexibility in managing your payments by making one payment or smaller monthly payments over a specified period. Eligible charges are divided into equal installments, which are billed separately each month from your current bill.

A payment arrangement does not include subsequent statements. Your new bill charges must be paid by the due dates indicated on each statement to keep the arrangement from defaulting. If your current bill or payment arrangement amount is not paid by 5 p.m. on the due date, the arrangement will default and may result in service disconnection and additional late fees.

How to Request a Payment Arrangement >

Who is eligible for a payment arrangement?

SCE customers can extend the due date of their bills or make payment arrangements, except:

Accounts that have been assigned for disconnection the same day
Service has already been disconnected for nonpayment
Customers enrolled in The Arrearage Management Plan (AMP)
Customers with returned checks that have returned check fees
Customers enrolled in Budget Billing Plan (BBP)

Will my Payment Arrangement payment also cover my new monthly charges?

No, you will need to make separate payment for the payment arrangement and any new monthly charges. These may have different due dates, so be sure to pay both on time to avoid service disconnection. Please refer to your bill for your new monthly charges and payment arrangement due dates.

What happens if I miss a payment?

A customer may default on a payment arrangement by either not paying the current bill on time or by missing a scheduled payment. Failure to submit payment by 5 p.m. on the due date may result in service interruption, late fees and your payment arrangement may be terminated. If the customer has defaulted on a payment arrangement, the missed payment amount or current charges missed, must be paid prior to re-instating a new payment arrangement.

An additional down payment of 20% of the past due balance may be required to reinstate a new payment arrangement.

Do I need a down payment to enroll in a payment arrangement?

A down payment is not required for new payment arrangement enrollment.

If an account has defaulted on an existing payment arrangement, a percentage or full amount of the past due balance will be required to reinstate a new payment arrangement:

Residential - 20% of the past due balance
Micro/Small Business - For the first default, 20% of the past due balance will be required. A subsequent default will require the full balance to be paid to be eligible for a new payment arrangement.
Medium/Large Business - For the first default, 50% of the past due balance must be paid within 7 calendar days. A subsequent default will require 20% of the past due balance to be paid to be eligible for a new payment arrangement.

Will I still receive a late payment charge?

Late payment charges will still be billed when a customer is enrolled in a payment arrangement. To stay on a payment arrangement, you must pay your monthly bill amount + the installment amount by the specified due dates.

If my account is not eligible for a Payment Arrangement, are there other assistance plans available?

Yes! SCE offers a variety of payment assistance programs and services to help you pay and save on your bill. Please visit Assistance Programs for more information.