CARE & FERA Discounted Rates Programs
Financial Assistance for Families and Individuals
SCE understands that many customers continue to struggle financially, and that sometimes other expenses must come first. Our Family Electric Rate Assistance(FERA) and California Alternate Rates for Energy(CARE) financial assistance programs help qualifying families of all sizes lower their monthly energy bills when they need it most.
Both FERA and CARE provide significant discounts to customers who qualify for bill assistance based on their household size and income. A single application takes two minutes to complete. No additional documentation is required.
Qualifying families and households of three or more receive an 18% discount on their electric bills.
How to Qualify
You may qualify for either CARE or FERA based on the size of your household and the total current income of all persons living in your house, condo, apartment, or mobile home.
Our commitment to meeting your needs continues with additional bill-pay and financial assistance programs.
Customers enrolled in CARE or FERA with past-due bills at least 90 days old totaling $500 or more, and who has been a customer of SCE for at least six months and made an on-time payment within the last 24 months, maybe forgiven one-twelfth (1/12) of their eligible past-due amounts in exchange for on-time payment of the current monthly bill.
Users of electrically powered medical equipment may qualify for an additional 16.5 kilowatt-hours per day at the lowest baseline rate to help offset the cost of operating the medical equipment.
Offered by the U.S. Department of Health and Human Services, LIHEAP provides additional federally funded assistance for home energy costs.
Qualifying customers can receive one-time monetary assistance with their energy bill. We work with over 80 community-based organizations to make applying easy and accessible.