Your SCE electricity bill includes charges for generation (where your energy comes from) and charges for delivery (how your energy gets to you) and that does not change with the transition to CCA Service. Previously, your bill included SCE generation and delivery service charges presented as one line item on your bill. Now that you’re a CCA customer, your CCA has taken over the generation charges on the bill. Your bill will still include charges from SCE for the delivery of the electricity and will show a separate line item from your CCA for the generation, where it was previously presented as one. This is not an additional charge.
For questions regarding your generation charges on the CCA portion of your bill, please contact your CCA Service Provider.
For all other billing questions, such as delivery charges, your meter or recorded energy usage, a change of address request, or other account details, please contact SCE.
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