Our Commitment to Your Privacy
It is important to Southern California Edison (SCE) to protect your Personal Information. SCE wants you to know how we collect, use, share, and store your Personal Information. Personal Information comes from our business interactions with you, including communication through your computer or mobile device, or as an SCE customer through our Advanced Metering Infrastructure. We also want you to be aware of how we comply with the California Consumer Privacy Act (CCPA).
To help keep your Personal Information secure, we regularly communicate and educate SCE employees regarding your privacy rights. SCE also implements information security and cybersecurity safeguards to protect Personal Information in our care.
For more information regarding how SCE is committed to protecting Personal Information, consult the links below.
California Consumer Privacy Act See this notice to understand how the SCE complies with the California Consumer Privacy Act (CCPA) and consumer data rights. This notice applies to California residents. Last updated on December 30, 2021.
2021 Summary of Personal Information Requests
|
Request Type |
Received |
Fulfilled* |
Denied** |
Avg Number of Days to Process |
|
“Right To Know” requests |
157 |
89 |
68 |
29 |
|
“Deletion” requests |
27 |
0 |
27 |
0 |
|
“Opt-Out” requests |
N/A |
N/A |
N/A |
N/A |
|
*Fulfilled means ”complied with in whole or in part” per California Consumer Privacy Act Regulation 999.317(g)(1) **The ”Right to Know” requests may be denied for reasons such as identity couldn’t be confirmed or information provided was not correct. The “Deletion” requests may be denied for reasons such as the information is needed for a business purpose. |
||||
Website Privacy Notice See this notice to understand how the SCE uses your information through interactions from a computer or mobile device. Last updated on December 30, 2020.
Notice of Accessing, Collecting, Storing, Using, and Disclosing Energy Usage Information See this notice to better comprehend protections for energy usage information. This notice applies to customers of SCE. Last updated on May 10, 2021.
Consolidated Notice
For your convenience, a Consolidated English Only Privacy Notice is available.
Prior Privacy Notices
Our privacy notices are updated periodically to comply with new laws and regulations. Prior versions to our Privacy Notice may be found here.
Jurisdictional Authority
This website is controlled and operated by SCE from the State of California in the United States, and the operation of this website is not intended to subject us to the laws or jurisdiction of any other state, country, or territory. Your use of our website will indicate your acknowledgment of the terms in this Notice and applicable California Public Utilities Commission approved tariffs.
Contact Us
For questions regarding our notices, please contact us using one of the following methods:
Southern California Edison
Attention: Chief Ethics & Compliance Officer
Post Office Box 800
Rosemead, CA 91770
Residential Customers: (800) 655-4555
Business Customers: (800) 990-7788
Email: Privacy@sce.com
Note that information regarding these contacts or correspondence with SCE may be retained in a file specific to you.