Financial Assistance Alert
If you are affected by the government shutdown and need help paying your bill, contact us or visit our financial assistance page.

Discontinue Direct Access

Discontinue Direct Access Service

Ways to Cancel Direct Access

There are various ways to discontinue a Direct Access (DA) Service Account (SA), including:

  • ESP Returning Customer to SCE Bundled Service
  • Customer Requesting Return to SCE Bundled Service
  • Customer Requesting Turn Off Service
  • Mass Involuntary Return carried out by SCE due to ESP Non-Compliance
  • Mass Voluntary Return carried out by ESP Exiting Market
  • ESP Bankruptcy

Please note Direct Access customers returning to SCE Bundled Service are subject to Switching Exemptions, for more information read Rule 22.1: Switching Exemption Guidelines.