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Discontinue Direct Access

Discontinue Direct Access Service

Ways to Cancel Direct Access

There are various ways to discontinue a Direct Access (DA) Service Account (SA), including:

  • ESP Returning Customer to SCE Bundled Service
  • Customer Requesting Return to SCE Bundled Service
  • Customer Requesting Turn Off Service
  • Mass Involuntary Return carried out by SCE due to ESP Non-Compliance
  • Mass Voluntary Return carried out by ESP Exiting Market
  • ESP Bankruptcy

Please note Direct Access customers returning to SCE Bundled Service are subject to Switching Exemptions, for more information read Rule 22.1: Switching Exemption Guidelines.