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How to Enable Multi-Factor Authentication (MFA)

 

By October 5, 2026, Multi-Factor Authentication (MFA) will become part of the log-in process for all customers registered for My Account on SCE.com or the MySCE Mobile App. 

MFA provides an added layer of security that helps prevent unauthorized access to your account, even if someone obtains your password. This security enhancement is part of SCE's ongoing effort to help protect customer accounts and personal information. 

 

Step 1:

When you log into your SCE.com My Account, you will see a prompt to enable multi-factor authentication (MFA). 

You can choose to receive your verification code by:

  • Email

  • Text message (SMS)

  • Voice call

Important: Your security code is for your use only. Do not share it with anyone, even if they claim to be from Customer Service. 

 

Step 2:

Next, enter the security code sent to your selected verification method and click Verify. 

 

Step 3:

Upon successful verification, a message will be displayed confirming your enrollment in multi-factor authentication (MFA). 

Moving forward, you’ll be prompted to enter a new security code, through the verification method you chose, to verify your identity each time you log in. You can update your preferred method anytime in Profile Settings.

 

Have questions about MFA? Please visit our Multi-Factor Authentication FAQs for more information.

 

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