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  • / SCE EnergyManager®

What should I do if the report data does not appear to be correct?

SCE Energy Manager pulls daily usage and demand data directly from the electricity meter. The data transfers are sometimes delayed, which may cause missing or inaccurate data.

If your reporting data is for an account that has already been billed and you have an assigned SCE Account Manager, please contact them and they will assist you by reviewing your report and data. If you do not have an assigned Account Manager, CCOeChannel@sce.comemail-link-arrow us and our team will be glad to assist you.

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Related Questions
  • Can SCE EnergyManager® data be exported to a spreadsheet?
  • How can I get help with SCE EnergyManager®?
  • How do I enroll in SCE EnergyManager®?
  • How do I request access to SCE EnergyManager®?
  • I requested access to SCE EnergyManager®. How long will it take to get access?
  • What amount of historical energy usage data is available for viewing in SCE EnergyManager®?
  • What is SCE Energy Manager®?
  • What should I do if I am unable to open the .PDF version of my bill from the report?
  • What should I do if I receive an error message when running a report in SCE EnergyManager®?
  • What should I do if my SCE EnergyManager® tab does not appear on my screen?
  • What should I do if SCE EnergyManager® is not allowing me to submit my request?
  • What should I do if some data is missing from my report in SCE EnergyManager®?
  • What should I do if the SCE EnergyManager® is blank?
  • What should I do if there is missing data in the interval data of my report?
  • Who do I contact if I am a business customer with an assigned SCE Account Manager?
  • Who is eligible for SCE Energy Manager®?
  • Why am I limited to viewing up to 30 days of data into my SCE Energy Manager® report?
  • Why am I unable to view 15-minute interval data in an SCE EnergyManager® report?
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