Billing & Payments

Understand Your Bill

What is the "Current Adjustment" line item?
If I have solar, how will I be billed?
How do I view or download past bills?
What is a Community Choice Aggregator (CCA)?
It looks like my bill is incorrect. What should I do?

Paying Your Bill

How do I pay my bill?
Who else can make a payment to my service accounts?
How do I make a payment arrangement?
Why is my payment pending?
Where can I find my Customer Account Number?
How do I update my payment information?

Paperless Billing

How does Paperless Billing work?
How do I sign up for Paperless Billing?
How do I unenroll from Paperless Billing?

Auto Pay

I am currently on Auto Pay. How do I stop a payment?
How do I update my payment account information for Auto Pay?
How do I pay my bill through Auto Pay?
I signed up for Auto Pay, but changed my mind. Can I cancel ?

Financial Assistance Resources

CARE & FERA Discounted Rates
Budget Billing Plan
Energy Assistance Fund
Energy Savings Assistance Program