How does Paperless Billing work?

When will my bill be ready?

• Your paperless bill is created at the same time your paper bill normally would have been printed. You’ll receive an email notification when your bill is ready for viewing. 

Expose as Block

No

When will I be able to view my first online bill?

• After successfully signing up, you’ll receive your next bill online. However, you might receive one last bill through the mail. You will not continue to receive your paper bill in addition to your paperless bill. 

Expose as Block

No

What if I still want a paper bill?

• You can still obtain a paper bill by printing your electronic PDF bill at home.  Paperless bills are available for easy access 24/7. To view, download and print past bills, customers can log in to My Account and click on “Billing & Payment” to access “Bill & Payment History,” where bill statements are organized by year.

 

Expose as Block

No

More

Can I see past billing statements?

• If you've been signed up with Paperless Billing for over a year, you can see up to 12 months of historical bills in My Account. 

• If you're new to Paperless Billing, you can view your past bills in My Account beginning with the statement from the first billing cycle after you signed up. As each billing cycle passes, you'll have online access to those statements – up to 12 months’ worth of previous bills. 

Expose as Block

No