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Residential

How do I move service to a new address?
How do I start service at a new address?
How do I choose a rate plan when I move?
How do I stop service if I’m moving to an address outside of SCE’s territory?

Frequently Asked Questions

Can I request a specific date to start or stop service?
When will I receive my Customer Account Number after submitting a start request?
How do I know if SCE is my electric utility?
How do I dispute charges transferred to my bill?
How do I submit verification documents to complete my request to start service?
How do I change my start or stop date?

Paying Your Bill

Who else can make a payment to my service accounts?
What is the Budget Billing Plan?
How do I request a payment arrangement?

Managing Your Account

Why can’t I access My Account?

Rebate & Incentive Applications

Smart Energy Program Frequently Asked Questions